Asst Dir, Clinical Admin

Job Location: 601 Elmwood Ave, Rochester, New York, United States, 14642

Full-time, regular position with a scheduled 40-hour work week during day shift.

Responsibilities

• Work under the general direction of the Division Chief of Child Neurology and the Program Administrator for the Department of Neurology, demonstrating independence and latitude to exercise judgment.
• Provide administrative and managerial support for all aspects of division administration, ensuring necessary support for all divisional activities, including planning, directing, and coordinating fiscal, administrative, and personnel functions.
• Maintain strong working relationships with division faculty, department administrators, hospital, and medical school administrative staff.
• Manage clinical, administrative, and financial activities for the Child Neurology division, including:
  • Operating and capital budget preparation, financial analysis, program planning and development, facilities, and information systems.
  • Developing, monitoring, and controlling hospital accounts.
  • Preparing and administering capital and operating budgets in conjunction with the department finance team.
  • Reviewing monthly reports to identify trends and explain variances.
  • Monitoring and controlling expenses.
  • Developing, interpreting, and tracking statistical measures and reports to monitor provider productivity.
  • Reviewing monthly reports to identify volume trends and address variances.
  • Ensuring proper payment for work undertaken.
• Provide oversight of division operations and collaborate with leaders to create optimal workflows that reduce waste and improve patient outcomes.
• Facilitate institutional resources to troubleshoot issues such as IT, finance, space, and resolve patient-related matters.
• Provide ongoing communication regarding clinical scheduling and communication issues.
• Oversee the Child Neurology Access Center, including incoming calls, referrals, and prior authorizations.
• Partner with the Division Chief and Lead Advanced Practice Provider to ensure smooth clinical operations.
• Monitor schedule utilization, physician productivity, and patient access, determining appropriate actions to maintain acceptable utilization levels.
• Act as a member of the Ambulatory Clinical Council to represent the divisions.
• Monitor patient satisfaction results and work with the Chief to resolve any patient issues.
• In collaboration with the Program Administrator and Department HR Business Partner, provide guidance on personnel administration, including:
  • Recruitment, hiring, supervision, performance evaluation, and management.
  • Compensation, progressive discipline, termination, employee rights, sick leave, vacation, disability, and benefits.
• Manage, develop, and train office clerical staff, including prioritization and workload allocation.
• Monitor staff compensation levels continuously.
• In collaboration with Research Administrators, provide operational support to research projects, including:
  • Posting, hiring, and managing research support staff.
  • Procurement of goods and services.
  • Maintaining up-to-date knowledge of the research portfolio to understand fiscal challenges or needs.
  • Supporting document management for research projects.
• Oversee procurement and purchasing functions for all division accounts, including reconciliation, problem resolution, and analysis of revenue and expense trends.
• Make recommendations regarding compliance with University policies and procedures for Finance, Accounting, and procurement.
• Collaborate with the Residency Program Director, Administrator, and Fellowship Directors to coordinate fellowship programs, including:
  • Assisting with recruiting fellows.
  • Coordinating orientation and schedules.
  • Assisting with reimbursements, certifications, and compliance.
• Perform other duties as assigned.

Requirements

• Bachelor’s degree and 5 years of relevant experience required.
• Master’s degree preferred.
• Equivalent combination of education and experience considered.
• Previous experience developing annual capital and operational budgets preferred.

Pay

The compensation range for this position is $86,900.00 - $130,300.00. Individual annual salaries will be determined based on factors including market data, education, experience, qualifications, expertise, and internal equity considerations.