Association Coordinator (JellyBird Brand) - (Dallas, San Antonio, Georgetown, Houston offices) - We Are Growing! Come Join the Team!

About the Role

The association coordinator position is the face of our organization. It is a very multi-faceted position, where you wear many hats. In a nutshell, you are a liaison between the HOA's board of directors, homeowners, and vendors. You will be required to have an ultimate level of ownership in completing all tasks and projects, be a customer service champion, manage vendor relationships, and operate your portfolio of communities – all while having a positive attitude.

Day-to-Day Responsibilities

• Passionately live our Same Day Response Policy.
• Engage with board members and homeowners in your communities.
• Manage daily, weekly, and monthly tasks for a portfolio of small associations.
• Plan for and facilitate association board meetings and annual meetings.
• Vendor relations, including the bidding and project management process.
• Consult with other departments in support of your communities.
• Risk Management, Insurance, and Litigation Support.
• Prepare budgets and manage the finances of the associations.
• Must be available for occasional after hour emergencies.
• Plus, additional tasks, as necessary.

Qualifications

• At least six (6) years of professional work or related experience in administrative duties.
• High-level organizational skills in a fast-paced environment.
• Experience and knowledge of Office software (Word, Excel, PowerPoint, etc.).
• Ability to catch on to other business computer systems.
• Strong customer-friendly and informative communication skills.
• Some experience and knowledge of financial statements and budgets.
• Comfortable with facilitating board meetings when requested by the boards.
• Great conflict management skills in sometimes stressful situations.
• Experience with gathering bids for small to large projects and management of those projects for the community.

Skills & Attributes

• Customer-centric positive attitude.
• Take extreme ownership of tasks.
• Team-player and coachable.
• Highly organized and accountable.
• Fantastic multi-tasker.

Training & Development

• You will be assigned a Mentor to help be your on-the-job guide.
• You will complete a unique in-house, web-based learning academy along with an assigned mentor to guide you through your learning.
• You will be informed of changes in the laws and other seasonal topics throughout the year.
• With our growth, you will learn about the laws for other states, as we expand into other areas of the US.
• Well-structured career track plan with a 6-month review.

Benefits

• Hybrid Empowerment Plan – After the first year in-office, you may transition to a hybrid model working both in-office and remotely, as determined by your manager.
• Recognized as Best Places to Work consecutively since 2007.
• Fastest Growing Company - Fast Track 50 in 2020.
• Privately owned with over 20 years in business and during those years, we have never had to lay anyone off.
• Work / Life balance.
• 5 weeks of PTO (in addition to 11 paid holidays) to allow for rest, travel, family, and hobbies.
• Forty paid hours per year for community service activities.
• Paid Internal Learning and Development Management System.
• The full suite of benefits includes Medical, Dental, Vision, STD/LTD, Life/AD&D and a 401k program.
• Free medical clinic in-house (in the San Antonio office – virtual appointments for other offices).

Pay

Annual Salary - $52,000.00

Office Locations

You can select the office closest to you: San Antonio, Dallas, Houston, or Georgetown as your home office.

• 17319 San Pedro Avenue, San Antonio, Texas 78232
• 4411 Interstate Hwy 35 Frontage Rd Ste 105, Georgetown, TX 78626
• 16001 Park Ten Place, Houston, Texas 77084
• 5212 Tennyson Parkway, Plano, Texas 75024