Associate Video, Multimedia, and Event Specialist

Job Duties

• Create videos and broadcasts for education, outreach, promotion, news, fundraising, stewardship, and internal and external communications.
• Sustain in-person, hybrid, and virtual events for the Board of Trustees, Office of Strategic Communications, academic divisions, campus clients, and JPL.
• Offer technology, tools, and training for teaching and learning.
• Operate and set up audio-visual and recording equipment such as 4k studio and documentary video cameras, microphones, amplifiers, and speakers; live broadcasting encoders and equipment; and other relevant equipment.
• Edit video and audio footage, and encode for various deliverables such as media for YouTube, podcasts, and live events.
• Create graphics for video and event productions in several media formats.
• Operate live streaming hardware and software for various Caltech broadcast channels including YouTube Live.
• Provide technical event support for Zoom meetings, Zoom webinars, and Zoom Rooms, including event registration pages, surveys, event banner images, and generating post-event reports and summaries.
• Mix live audio and perform post-production audio sweetening.
• Aid in supporting the video and multimedia for Caltech’s online course initiatives including: training the instructors and staff how to audio, video, and screen record; supporting the recordings; editing and uploading content; and troubleshooting the online course platform.
• Craft audio-visual solutions for events with campus clients requiring site visits, audio-visual problem solving, vendor coordination, and preparing quotes and invoices.
• Set up and maintain audio-visual equipment for events including cameras, microphones, mixing boards, projectors, speakers, amplifiers, projectors, and related audio-visual equipment for events.
• Provide computer and device support during meetings, conferences, and lectures.
• Propose solutions to problems with high energy and a positive attitude and commitment to continual improvement.
• Meet deadlines within a fast-paced environment.
• Work with flexibility, efficiency, enthusiasm, tenacity, and diplomacy both individually and as part of a team.
• Demonstrate commitment to diversity and inclusion of varying views, including the ability to interface with people at all levels at Caltech.
• Maintain a high level of quality control through reviewing, editing, and proofing own work and work of others.
• Remain abreast of relevant industry trends, best practices, and emerging technologies, and effectively apply this knowledge to all aspects of the position.
• Perform work in accordance with Institute and regulatory agencies (e.g. OSHA, ADA) safety standards and practices.
• Keep track of hours worked on projects, events, and tasks, including generating quotes and invoices.

Qualifications

• Bachelor’s degree or equivalent, with at least 7 years of related experience.
• Ability to set up and operate audio-visual and recording equipment such as 4k studio and documentary video cameras and accessories such as stabilizers, glide cams, and sliders; audio boards, microphones, amplifiers, and speakers; live broadcasting encoders and equipment; and other relevant equipment.
• Proficiency with Adobe Creative Suite (AfterEffects, Photoshop, Premiere, Illustrator, Media Encoder, Encore, Audition), Pro Tools, Davinci Resolve, Wirecast, Zoom, OBS, and similar production tools.
• Excellent organizational communication (verbal and written) and interpersonal skills.
• Ability to work calmly under pressure and present an attitude of attentiveness, courtesy, and professionalism when dealing with other team members, trustees, faculty, administration, staff, post-doctoral scholars, students, community, visiting speakers, and event patrons.
• Working knowledge of various computer software (Microsoft Office Suite, Adobe Creative Suite, Zoom, Adobe Acrobat Pro) and operating systems (Mac, Windows, and iOS).
• iOS and Windows operating systems.
• Exceptional customer service skills.
• Ability to work as a team member on a variety of projects.
• Physical strength to lift up to 40 pounds.
• Ability to bend in all directions, squeeze with arms and hands, crawl under furniture, climb stairs, and work outdoors in all kinds of weather.
• Ability to push and pull rolling items such as carts and camera cases.
• Ability to distinguish colors and differences in brightness on monitors.
• Ability to maintain camera image focus.
• Ability to be directed on camera via headset.
• Effective and tenacious problem-solving skills.
• Must be available to work overtime, evenings, and weekends.
• Must possess a valid California Driver's License.
• Must be able to adhere to the Institute driving policy.