Associate Vice President of Field Operations

Responsibilities

• Develop and implement field operations strategies, objectives, and plans that align with the company's overall goals and objectives.
• Manage, balance, and prioritize operational field resources, including personnel, equipment, and budget, to ensure optimal utilization and cost-effectiveness.
• Recruit, train, and supervise field personnel, including Directors of Field Operations, Field Managers, Area Supervisors, and other team members. Provide leadership, coaching, and performance feedback.
• Oversee and manage the planning, execution, and completion of field projects, ensuring they are on time, within budget, and meet quality standards.
• Implement quality control processes and standards to ensure the delivery of high-quality products or services in the field.
• Ensure that field operations adhere to safety regulations and industry standards. Enforce safety protocols and guidelines and work closely with our Safety team, including a strong relationship with the Associate Vice President of Safety.
• Build and maintain strong relationships with clients, addressing their needs and concerns, and ensuring high levels of client satisfaction.
• Monitor and control field operations expenses to optimize operational efficiency and profitability.
• Define and track key performance indicators (KPIs) to measure the success and effectiveness of field operations. Implement improvements based on data and analysis.
• Identify and mitigate risks related to field operations, including issues that may impact safety, compliance, or project timelines.
• Support evolving technology that supports Field Operations and Clients and implement technology solutions as provided.
• Strategically align and collaborate with the internal communication team to ensure ongoing, effective communication channels for a highly dispersed front-line workforce.
• Drive continuous improvement initiatives within field operations, identifying opportunities to streamline processes and increase productivity.
• Prepare regular reports and presentations for executive and senior management, providing updates on field operations performance, challenges, and opportunities.

Qualifications

• Bachelor's degree in a relevant field (e.g., engineering, business management).
• 10+ years of experience in operations management, preferably in a leadership role.
• Experience working with utility companies.
• Excellent leadership and interpersonal abilities.
• Knowledge of relevant industry regulations and standards.
• Proficiency in using relevant software and technology tools.
• Commitment to safety and compliance.
• Communication skills, both verbal and written, to convey ideas and expectations clearly and persuasively.
• Technical skills, such as computer skills, data analysis, and budget management, to oversee the operational aspects of a company's strategy and performance.
• Leadership skills, such as motivation, inspiration, and delegation, to manage and empower a team of employees.
• Problem-solving skills, such as creativity, critical thinking, and adaptability, to identify and resolve issues that arise in the operations.
• Decision-making skills, such as logic, analysis, and judgment, to make sound and timely choices that align with the company's goals and objectives.
• Strategic management: being able to oversee a wide range of operational areas that add value to the business by coordinating key clients, stakeholders, and frontline workers to achieve strategic growth and high standards in the field.

What Flagger Force Offers

• Medical, vision and dental insurance
• 401k w/company match
• Generous paid time off
• Paid holidays
• Health savings account
• Company paid benefits (long term disability and basic life/AD&D)
• Employee assistance program
• Tuition and education assistance
• Employee appreciation events
• Giving back to the communities we serve through paid volunteer time off
• Professional development opportunities