Associate Director, Field Operations

Remote – US based candidates only, no visa sponsorship available.

About the role

This role will lead operational priorities where safety, quality, compliance, and execution discipline are central to success. You will collaborate with field leadership, support functions, and cross-functional stakeholders to improve accountability, service delivery, and operational consistency. The position offers the opportunity to influence operational scale, customer outcomes, and organizational performance within a life sciences environment.

Responsibilities

• Partner with field leadership to define field force effectiveness priorities
• Translate brand and medical strategy into actionable field execution frameworks
• Identify opportunities to improve field productivity and execution quality
• Provide data-driven recommendations to enhance field performance
• Define and manage field KPIs, dashboards, and reporting for Commercial
• Monitor performance trends to identify actionable insights for decision-making
• Lead development of business reviews and performance updates for leadership

Requirements

• Bachelor's degree required
• Advanced degree (MBA, MPH, MS, PharmD, or equivalent) preferred
• 7-8+ years of pharmaceutical, biotech, or healthcare industry experience
• Experience in field force effectiveness, sales/medical operations, commercial operations, analytics, or CRM
• Experience supporting customer-facing field teams (Sales, Market Access, or Medical Affairs)
• Demonstrated success working in a highly cross-functional environment
• Field experience and/or product launch experience preferred

Pay

$174,300 – $235,700 annually

Benefits

• Comprehensive medical, dental, and vision coverage
• Life and disability insurance
• Flexible spending and health savings accounts
• 401(k) with a generous company match
• Paid time off and holidays
• Wellness days and company-wide recharge breaks
• Generous family resources and leave