Associate Director, Field Operations & Strategy
for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections if posting has real specific content. We must not repeat job title. No Job ID etc. Remove boilerplate.
We need to parse the posting and extract content.
Let's identify sections:
- About the role: The posting includes "About The Team And Position" which describes role. Could map to "About the role". We'll put that content.
- Responsibilities: The "What You'll Be Doing" section includes subsections: Leadership, Production Management, Strategy and Product Partnership, People Management. We'll combine as responsibilities list.
- Requirements: The "What you should have/know" bullet list includes education, experience, etc. Also "Other Requirements" includes language, background check, visa, etc. We'll combine.
- Qualifications: Might overlap with requirements. But we can separate: maybe Qualifications = education and experience; Skills = specific skills like AI tools, communication, etc. But we need to avoid duplication. The instruction: Prefer a few substantive sections over many thin ones. So we could combine into fewer sections: maybe About the role, Responsibilities, Requirements (including qualifications and skills), Benefits. Pay and Schedule only if stated. Pay: posting says "Full-Time position with a competitive salary and Carvana stock compensation" - that's mention of competitive salary but not specific numbers. It says "competitive salary". Is that enough to include Pay section? The rule: never create Pay/Schedule/Benefits sections unless the posting actually states them. It does state "competitive salary". That's a statement about pay, albeit vague. Should we include Pay? It says "competitive salary and Carvana stock compensation". That's a statement about compensation. So we can include Pay section with that sentence.
Schedule: Travel: up to 75% required and must live within a commutable distance to a major airport. Also earlier: "Travel: up to 75% required and must live within a commutable distance to a major airport". Also in role description: "This is a field-based, high-travel role (50-75%)". So schedule includes travel expectations. Could be considered schedule. The rule: include Schedule section only if posting actually states them. It does state travel percentage. So we can include Schedule.
Benefits: "What We’ll Offer In Return" includes benefits list. So Benefits section.
Thus sections: About the role, Responsibilities, Requirements, Benefits, Pay, Schedule.
We must not include empty sections.
Now we need to format content: Use for each heading. Use - for any list of duties/requirements/benefits. Use
for prose.
We need to preserve ALL substantive information, not invent or summarize away detail. So we need to include details from each bullet.
We must not repeat job title. Not include boilerplate like EEO, legal stuff, etc. Remove duplicated lines.
We need to be careful to not include filler like "commensurate with experience" etc. Not present.
Let's extract content.
First, About the role: from "About The Team And Position". Let's capture that paragraph(s):
"The Associate Director, Field Operations and Strategy is responsible for the performance of new car operations across multiple Inspection Centers (ICs), starting with a core set of sites and expanding to oversee a larger portion of the network. This is a field-based, high-travel role (50-75%) for an experienced operator who combines hands-on production leadership with strong analytical and strategic thinking. The Associate Director will work with their teams, along with partner organizations in Reconditioning, Market Ops, and Logistics, to resolve challenges to meeting IC objectives, while also acting as a strategic thought partner to identify network-wide trends, shaping process and product improvements, and representing the voice of the field in cross-functional planning. This role is not a fit for someone who wants to operate from a single site or from HQ; it requires someone equally comfortable running a floor and building a framework for senior leadership."
We'll put that in
.
Responsibilities: from "What You'll Be Doing" with subheadings.
We need to capture each bullet point as list items.
Let's extract:
Leadership:
- Demonstrate effective leadership, setting a positive tone and sense of purpose across each Inspection Center
- Visit the shop floor regularly to maintain detailed awareness of the realities of each IC and a genuine connection to your team
- Ensure IC management beliefs and behaviors are in line with Carvana's culture and values
- Pursue consistent, measurable improvement across your sites
Production Management:
- Work with IC teams to identify, prioritize, and solve problems impacting IQR performance
- Ensure leadership is executing operating standards including; standardized work, operating rules, 5S, product integrations, and visual management tools
- Monitor compliance with all health, safety, and loss prevention guidelines
- Partner closely with Reconditioning, Market Ops, and Logistics to align production plans, resolve cross-functional bottlenecks, and keep vehicles moving smoothly across the broader supply chain
Strategy and Product Partnership:
- Identify patterns and opportunities across sites that point to systemic fixes, and lead continuous improvement efforts across the network to close them
- Act as a thought partner to Product Management, translating field realities into clear input on how tools, workflows, and systems should be designed to make field teams more effective
- Use data and field observation to build the case for process, technology, or systems enhancements, and help prioritize which improvements matter most
- Audit continuous improvement events across the network, ensure adequate resources are available, and hold site teams accountable for results
- Train and mentor managers on problem-solving and process improvement
- Bring a working knowledge of AI tools to use them to analyze data, prep for reviews, or work through problems faster
- Prepare and deliver clear, well-reasoned recommendations to senior leadership, including trade-offs and implementation implications
People Management:
- Collaborate with People Operations and IC leadership to build and maintain a pipeline of associates to fill current and future positions and manage churn
- Develop a bench of candidates for IC leadership positions
- Ensure progression path training and certification processes are consistently executed
- Provide competency-based feedback and hold leaders accountable for providing the same
- Mentor and develop regional and site leaders
- Other duties as assigned
We'll combine all into a single
list.
Requirements: from "What you should have/know" and "Other Requirements".
Let's extract:
What you should have/know:
- Bachelor's degree from a top-tier institution preferred, in business, operations management, analytics, or a related field
- 10 or more years of combined operations and strategy experience, including significant experience leading large teams (100+ associates) either as a GM-level operator in automotive or lean manufacturing, or in a comparable operations leadership role at another company
- Proven ability to lead and develop associates and managers at scale, including building leadership benches
- Demonstrated experience using data and analysis to drive operating strategy
- Some current use of AI tools (e.g., ChatGPT, Claude, Copilot) to support decision-making or productivity in your existing role is a plus
- Strong ability to communicate and influence cross-functionally, including with product and senior leadership, without formal authority over those teams
- Ability to manage project deliverables and metrics against aggressive targets and timelines
- Willingness and ability to travel 50 to 75% of the time across the network; this is a field-based role with no fixed office location requirement
- Valid driver's license with a clean driving record (no DUIs, no more than two moving violations in the last 3 years)
- Must be at least 18 years of age
- Must be able to read, write, speak, and understand English
- Requires standing for extended periods with frequent stretching, reaching, walking, stooping, pushing, and/or pulling in an environment that may be cold, hot, noisy, or wet, and may have fumes or odors due to vehicle maintenance
- Requires use of safety equipment including but not limited to face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment
- Must be able to lift up to 30 pounds independently, with lifting required from various levels
- Must be able to walk up to three miles each day
- Ability to work overtime, weekends, and a variable schedule as necessary
Other Requirements:
- Must be able to read, write, speak, and understand English. (duplicate)
- Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.
- Hiring is contingent on passing a complete background check.
- This role is NOT eligible for visa sponsorship.
- Carvana is an equal employment opportunity employer. (EEO boilerplate - remove)
- All applicants receive consideration for employment without regard to ... (remove)
- Carvana also prohibits harassment ... (remove)
- Please note this job description is not designed to contain a comprehensive listing ... (maybe remove as boilerplate)
- Duties, responsibilities, and activities may change at any time with or without notice. (maybe remove as boilerplate)
We should keep substantive requirements: background check, visa sponsorship not eligible, reasonable accommodations, maybe the statement about accommodations is substantive. We'll keep that.
We must not include EEO boilerplate. So remove those lines.
Thus Requirements section will include bullets from What you should have/know plus the other requirements (background check, visa not eligible, reasonable accommodations). We'll deduplicate English language requirement (already present). We'll keep one.
Now Benefits: from "What We’ll Offer In Return":
- Full-Time position with a competitive salary and Carvana stock compensation
- Medical, Dental, and Vision benefits
- 401K with company match
- A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more
- A great wellness program to keep you healthy and happy both physically and mentally
- Access to opportunities to expand your skill set and share your knowledge with others across the organization
- A company culture focused on high performance and bar-raising, with vast opportunity to learn and grow
We'll put as .
Pay: from Benefits we already have competitive salary and stock compensation. But we need a Pay section separate? The rule: only create Pay section if posting actually states them. It does state competitive salary and Carvana stock compensation. So we can put that in Pay section. However we already included that in Benefits. To avoid duplication, we could either put salary info in Pay section and keep Benefits for other benefits. Let's separate: Pay section: "Full-Time position with a competitive salary and Carvana stock compensation". Benefits section: rest.
Schedule: from travel expectations: "Travel: up to 75% required and must live within a commutable distance to a major airport". Also earlier: "This is a field-based, high-travel role (50-75%)". We'll combine: "This is a field-based role requiring 50-75% travel across the network; must live within a commutable distance to a major airport."
Now we need to output HTML fragment only.
Let's craft:
About the role
...
Responsibilities
- ...
...
Requirements
- ...
...
Benefits
- ...
...
Pay
Full-Time position with a competitive salary and Carvana stock compensation.
Schedule
This is a field-based role requiring 50-75% travel across the network; must live within a commutable distance to a major airport.
Check for any duplicated content: Ensure we didn't include "Must be able to read, write, speak, and understand English" twice. We'll include once in Requirements.
Now verify we preserved all substantive info.
Let's list all substantive info from posting and see if we missed any.
From About Carvana paragraph: we omitted the introductory "About
- for any list of duties/requirements/benefits. Use
for prose. We need to preserve ALL substantive information, not invent or summarize away detail. So we need to include details from each bullet. We must not repeat job title. Not include boilerplate like EEO, legal stuff, etc. Remove duplicated lines. We need to be careful to not include filler like "commensurate with experience" etc. Not present. Let's extract content. First, About the role: from "About The Team And Position". Let's capture that paragraph(s): "The Associate Director, Field Operations and Strategy is responsible for the performance of new car operations across multiple Inspection Centers (ICs), starting with a core set of sites and expanding to oversee a larger portion of the network. This is a field-based, high-travel role (50-75%) for an experienced operator who combines hands-on production leadership with strong analytical and strategic thinking. The Associate Director will work with their teams, along with partner organizations in Reconditioning, Market Ops, and Logistics, to resolve challenges to meeting IC objectives, while also acting as a strategic thought partner to identify network-wide trends, shaping process and product improvements, and representing the voice of the field in cross-functional planning. This role is not a fit for someone who wants to operate from a single site or from HQ; it requires someone equally comfortable running a floor and building a framework for senior leadership." We'll put that in
. Responsibilities: from "What You'll Be Doing" with subheadings. We need to capture each bullet point as list items. Let's extract: Leadership: - Demonstrate effective leadership, setting a positive tone and sense of purpose across each Inspection Center - Visit the shop floor regularly to maintain detailed awareness of the realities of each IC and a genuine connection to your team - Ensure IC management beliefs and behaviors are in line with Carvana's culture and values - Pursue consistent, measurable improvement across your sites Production Management: - Work with IC teams to identify, prioritize, and solve problems impacting IQR performance - Ensure leadership is executing operating standards including; standardized work, operating rules, 5S, product integrations, and visual management tools - Monitor compliance with all health, safety, and loss prevention guidelines - Partner closely with Reconditioning, Market Ops, and Logistics to align production plans, resolve cross-functional bottlenecks, and keep vehicles moving smoothly across the broader supply chain Strategy and Product Partnership: - Identify patterns and opportunities across sites that point to systemic fixes, and lead continuous improvement efforts across the network to close them - Act as a thought partner to Product Management, translating field realities into clear input on how tools, workflows, and systems should be designed to make field teams more effective - Use data and field observation to build the case for process, technology, or systems enhancements, and help prioritize which improvements matter most - Audit continuous improvement events across the network, ensure adequate resources are available, and hold site teams accountable for results - Train and mentor managers on problem-solving and process improvement - Bring a working knowledge of AI tools to use them to analyze data, prep for reviews, or work through problems faster - Prepare and deliver clear, well-reasoned recommendations to senior leadership, including trade-offs and implementation implications People Management: - Collaborate with People Operations and IC leadership to build and maintain a pipeline of associates to fill current and future positions and manage churn - Develop a bench of candidates for IC leadership positions - Ensure progression path training and certification processes are consistently executed - Provide competency-based feedback and hold leaders accountable for providing the same - Mentor and develop regional and site leaders - Other duties as assigned We'll combine all into a single
- list.
Requirements: from "What you should have/know" and "Other Requirements".
Let's extract:
What you should have/know:
- Bachelor's degree from a top-tier institution preferred, in business, operations management, analytics, or a related field
- 10 or more years of combined operations and strategy experience, including significant experience leading large teams (100+ associates) either as a GM-level operator in automotive or lean manufacturing, or in a comparable operations leadership role at another company
- Proven ability to lead and develop associates and managers at scale, including building leadership benches
- Demonstrated experience using data and analysis to drive operating strategy
- Some current use of AI tools (e.g., ChatGPT, Claude, Copilot) to support decision-making or productivity in your existing role is a plus
- Strong ability to communicate and influence cross-functionally, including with product and senior leadership, without formal authority over those teams
- Ability to manage project deliverables and metrics against aggressive targets and timelines
- Willingness and ability to travel 50 to 75% of the time across the network; this is a field-based role with no fixed office location requirement
- Valid driver's license with a clean driving record (no DUIs, no more than two moving violations in the last 3 years)
- Must be at least 18 years of age
- Must be able to read, write, speak, and understand English
- Requires standing for extended periods with frequent stretching, reaching, walking, stooping, pushing, and/or pulling in an environment that may be cold, hot, noisy, or wet, and may have fumes or odors due to vehicle maintenance
- Requires use of safety equipment including but not limited to face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment
- Must be able to lift up to 30 pounds independently, with lifting required from various levels
- Must be able to walk up to three miles each day
- Ability to work overtime, weekends, and a variable schedule as necessary
Other Requirements:
- Must be able to read, write, speak, and understand English. (duplicate)
- Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.
- Hiring is contingent on passing a complete background check.
- This role is NOT eligible for visa sponsorship.
- Carvana is an equal employment opportunity employer. (EEO boilerplate - remove)
- All applicants receive consideration for employment without regard to ... (remove)
- Carvana also prohibits harassment ... (remove)
- Please note this job description is not designed to contain a comprehensive listing ... (maybe remove as boilerplate)
- Duties, responsibilities, and activities may change at any time with or without notice. (maybe remove as boilerplate)
We should keep substantive requirements: background check, visa sponsorship not eligible, reasonable accommodations, maybe the statement about accommodations is substantive. We'll keep that.
We must not include EEO boilerplate. So remove those lines.
Thus Requirements section will include bullets from What you should have/know plus the other requirements (background check, visa not eligible, reasonable accommodations). We'll deduplicate English language requirement (already present). We'll keep one.
Now Benefits: from "What We’ll Offer In Return":
- Full-Time position with a competitive salary and Carvana stock compensation
- Medical, Dental, and Vision benefits
- 401K with company match
- A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more
- A great wellness program to keep you healthy and happy both physically and mentally
- Access to opportunities to expand your skill set and share your knowledge with others across the organization
- A company culture focused on high performance and bar-raising, with vast opportunity to learn and grow
We'll put as
- ... ...
- ... ...
- ... ...
- .
Pay: from Benefits we already have competitive salary and stock compensation. But we need a Pay section separate? The rule: only create Pay section if posting actually states them. It does state competitive salary and Carvana stock compensation. So we can put that in Pay section. However we already included that in Benefits. To avoid duplication, we could either put salary info in Pay section and keep Benefits for other benefits. Let's separate: Pay section: "Full-Time position with a competitive salary and Carvana stock compensation". Benefits section: rest.
Schedule: from travel expectations: "Travel: up to 75% required and must live within a commutable distance to a major airport". Also earlier: "This is a field-based, high-travel role (50-75%)". We'll combine: "This is a field-based role requiring 50-75% travel across the network; must live within a commutable distance to a major airport."
Now we need to output HTML fragment only.
Let's craft:
About the role
...
Responsibilities
Requirements
Benefits
Pay
Full-Time position with a competitive salary and Carvana stock compensation.
Schedule
This is a field-based role requiring 50-75% travel across the network; must live within a commutable distance to a major airport.
Check for any duplicated content: Ensure we didn't include "Must be able to read, write, speak, and understand English" twice. We'll include once in Requirements. Now verify we preserved all substantive info. Let's list all substantive info from posting and see if we missed any. From About Carvana paragraph: we omitted the introductory "About