Associate Vice President of Academic Operations

About the role

The Associate Vice President of Academic Operations at NorthWest Arkansas Community College (NWACC) provides leadership for the administration, coordination, and continuous improvement of academic support and enrichment programs. This position supports student success, instructional excellence, and institutional effectiveness by overseeing key academic operations that complement teaching and learning.

Responsibilities

• Provide strategic leadership and oversight for the following units and programs: Library Services, Academic Support and Learning Resources, Faculty Professional Development, Digital Learning and Online Education, Institutional Effectiveness, Service Learning and Civic Engagement, Honors Program, Global Studies and International Education
• Develop, implement, and assess policies, procedures, and initiatives that support academic quality, student engagement, and instructional effectiveness across modalities
• Collaborate with academic deans and faculty leadership to align academic operations with curriculum, accreditation standards, and institutional strategic priorities
• Lead initiatives that promote innovative teaching practices, digital learning excellence, and faculty growth in pedagogy, assessment, and use of instructional technologies
• Oversee planning, budgeting, and resource allocation for assigned units to ensure efficiency, sustainability, and alignment with institutional goals
• Support student success initiatives by ensuring academic support services are accessible, inclusive, and responsive to diverse student needs
• Foster cross-functional collaboration among academic affairs, student services, institutional effectiveness, and community partners
• Coordinate data-informed assessment and continuous improvement efforts for supervised programs, including program review and reporting
• Represent academic operations on institutional committees, task forces, and external partnerships as appropriate
• Supervise, mentor, and evaluate directors and staff within assigned operational areas, promoting a culture of collaboration, accountability, and professional excellence

Requirements

Minimum Qualifications:

• Master’s degree from an accredited institution of higher education
• At least five (5) years of progressively responsible leadership experience in higher education
• Demonstrated experience overseeing academic support, instructional programs, or faculty development initiatives

Preferred Qualifications

• Doctorate from an accredited institution of higher education
• Two (2) years community college experience
• Experience leading digital learning, honors, global education, or service-learning programs
• Experience with accreditation, assessment, and institutional effectiveness processes

Skills and Abilities

• Knowledge of community college missions, academic operations, and student success frameworks
• Strong leadership, organizational, and supervisory skills
• Ability to analyze data to inform decision-making and continuous improvement
• Excellent communication and collaboration skills across diverse stakeholder groups
• Demonstrated ability to lead change, innovation, and cross-departmental initiatives

Physical Demands/Work Environment

• Frequent sitting, standing, walking
• Constantly hearing, talking
• Close visual acuity for preparing and analyzing data and figures, transcribing, viewing a computer terminal, extensive reading, and visual inspection
• Moderate noise level, including sounds from conversations, office equipment, and occasional movement of staff
• Controlled lighting and temperature
• Occasional exposure to louder noise levels or physical activities, such as moving lightweight materials

Equal Opportunity Employer

NWACC is an Equal Opportunity Employer. Please see our EEO policy.