Associate Vice President for Information Technology Services
for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Must not repeat job title. Must not include Job ID etc. Must preserve all substantive info. Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning, duplicated lines, application instructions. Also remove "For Detailed Job Description Click Here Job Description Additional Information" etc. Also remove "Application Deadline Additional Application Deadline Information". Also remove "Equal Opportunity Statement" etc. Also remove "Title IX Coordinator Contact Information" etc. Also remove "Physical Requirements/Working Conditions" maybe not a standard heading; but we could include under Requirements? The instructions: Use headings only for those listed. So we need to map content to those sections.
We need to extract:
- About the role: Position Summary Information, Scope and Dimensions, Purpose. So we can put that under About the role.
- Responsibilities: Key accountabilities list, Supervisory Responsibility details.
- Requirements: Minimum Requirements list.
- Qualifications: Additional Desirable Qualifications maybe.
- Skills: Many skill statements (analytical, problem solving, communication, etc.) Could be under Skills.
- Benefits: The posting mentions "The College may be able to assist with travel and/or relocation expenses." Also maybe "Selected candidates must submit to a drug test and criminal background check." That's not benefit. Also "Visa sponsorship is not available." Not benefit. Also "Residency within 20 miles..." that's a requirement. Also "Hours/Schedule/FLSA Status Exempt, Full-time." That's schedule. Also "In addition to regular business hours, the person in this position must be able to be flexible around the needs of the College, which includes occasional evening and/or weekend hours." That's schedule.
- Pay: No mention of pay/salary. So we should NOT include Pay section.
- Schedule: We have schedule info: Exempt, Full-time; residency requirement; flexible hours occasional evening/weekend. So we can include Schedule section.
- Benefits: Travel/relocation assistance maybe. Also maybe "Selected candidates must submit to a drug test and criminal background check." That's not benefit. Also "The College reserves the right to cancel the search at any time." Not benefit. So we have benefit: travel/relocation assistance. Also maybe "First consideration given to internal candidates." Not benefit. So we can include Benefits with that.
- Qualifications: Additional Desirable Qualifications: Experience in higher education, community college or local government setting preferred but not required. Additional experience beyond the minimum.
- Skills: Many bullet points: analytical, problem solving, logic, research, documentation; verbal/written communication; speak English; work ethic; flexible; ability to work independently/groups; initiative; ownership; proactive change; organize large amounts of information; attention to detail; work well under stress; multitask; on-time delivery; project coordination; anticipation of issues; proficiency with office software; ability to perform managerial and professional/technical/administrative tasks; ability to work without detailed direction; leadership, managerial and interpersonal skills: integrity, demeanor, credentials, vision; presence, intelligence, communication skills; ability to interact with colleagues inside/outside; honest, open responsive colleague; participative collaborative management style; holistic/systems thinking; proactive conflict resolution; open and approachable; solid personal/interpersonal skills: high energy; cheerful positive disposition; optimistic; shares rewards; ability to communicate technical info to non-technical; demonstrated work history of providing high quality strong customer-oriented services: problem solving orientation; strong listening skills; coordination of work effort; teamwork; follow-through; follow-up; identifying customer needs; conflict resolution; ability to put customer before self; creation of user friendly communications.
We need to format as - for any list of duties/requirements/benefits, and
for prose.
Thus we need to decide which content is list vs prose.
Probably we can put responsibilities as list, requirements as list, qualifications as list, skills as list, benefits as list (maybe just one item), schedule as prose (maybe list? but schedule info could be list). The instruction: Use
- for any list of duties/requirements/benefits, and
for prose. So for schedule we could use prose if not a list. But we have multiple points: Exempt, Full-time; residency requirement; flexible hours occasional evening/weekend. Could be list. But schedule is not explicitly duties/requirements/benefits; but still we can use list? The instruction says use list for any list of duties/requirements/benefits. For schedule, maybe not required but we can still use list? Safer to use prose for schedule.
Similarly, About the role could be prose.
Now we must not include headings with filler. So we need to ensure each heading has substantive content.
Let's craft:
About the role
... (position summary, scope, purpose)
Responsibilities
- Help the organization identify and meet ITS objectives by participating as a strategic partner with senior management, providing consulting services to managers and supervisors.
- Develop strategic and operational plans for ITS and provide supervisory and managerial direction and oversight of ITS staff to ensure implementation of plans and compliance with applicable laws, regulations, agreements and policies.
- Design and deliver a suite of quality Information Technology Services to College employees, supervisors and management that is responsive to the organization’s needs and consistent with the College’s resources.
- Ensure that the organization is in compliance with relevant computer and information security related laws and regulations, thereby avoiding or minimizing loss.
- Guide the continuous improvement of Information Technology Services.
- Create and maintain a culture of service excellence in the operation of computing and information functions.
- Serve as the chief management spokesperson for all Information Technology Services.
- Supervise employees within all areas of ITS including planning and development of applications, course management system, network, mobile and wireless services, desktop computing, educational media services, video conferencing, e-learning, remote location computing access, telecommunications, help desk operations, backup systems, remote-site establishment and support, information and data security systems, data warehouse, information services strategic planning, information services disaster planning and web services.
- Oversee departments: e-Learning and Faculty Support Services, Educational Media Services, Enterprise Services, Computing & Network Services and subordinate groups within these areas.
Requirements
- Minimum of ten (10) years in Information Technology experience with at least seven (7) years in IT management.
- Completed graduate degree in computer science, information technology, business management or related field.
- Minimum of five years of progressively responsible experience leading the information technology unit of a complex organization.
- Experience in higher education preferred but not required.
- Demonstrated achievements in planning, developing and implementing information technology goals for academic and administrative functions in a complex, changing organization.
- Experience in strategic planning and execution.
- Knowledge of contracting, negotiating, and change management.
- Knowledge of information technology computer systems and software and the ability to manage the entire spectrum of information technology operations.
- Experience with implementation of information technology integrations in a large division or organization.
- Ability to work with and provide leadership for internal stakeholders including students, faculty, and staff.
- Experience building successful information technology teams.
- Experience in the area of e-Learning and teaching technology.
- Demonstrated experience with both tactical and strategic information technology planning and aligning information technology with academic and administrative priorities.
- Ability to remain current in emerging information technology trends.
- Extensive knowledge of information technology legal and security issues and information technology policy development.
- Strong analytical, problem solving, logic and research and documentation skills.
- Strong verbal and written communication skills; ability to speak clearly and communicate proficiently in English.
- Strong work ethic; “can do,” problem solving attitude; flexible and adaptable; able to work independently and in groups.
- Work history which demonstrates personal initiative in, and ownership of, assigned areas of responsibility as well as the proactive implementation of change.
- Demonstrated ability to efficiently organize and manage large amounts of information; attention to detail; well organized.
- Ability to work successfully in a high stress environment, handling multiple tasks and projects simultaneously.
- Demonstrated history of on-time delivery of projects; project coordination; and anticipation of issues.
- Ability to appropriately use and demonstrated proficiency with standard office productivity software and tools.
- Ability and willingness to perform both managerial and professional/technical/administrative tasks.
- Ability to work successfully in an environment without detailed direction and in the absence of work process documentation.
But note many of those are skills; we might split into Skills section. However the instruction says we can have Skills section. So we should move skill-related items to Skills, and keep Requirements to more about experience/education. Let's parse.
Minimum Requirements list includes: 10 years IT experience, 7 years IT management, graduate degree, 5 years leading IT unit, experience in higher education preferred, demonstrated achievements in planning..., experience in strategic planning, knowledge of contracting..., knowledge of IT systems..., experience with implementation of IT integrations, ability to work with stakeholders, experience building IT teams, experience in e-Learning, demonstrated experience with tactical/strategic planning, ability to remain current in emerging trends, extensive knowledge of IT legal/security issues and policy development.
Then after that there is a block: "Strong analytical, problem solving, logic and research and documentation skills;Strong verbal and written communication skills. Ability to speak clearly and communicate proficiently in EnglishStrong work ethic; “can do,” problem solving attitude; flexible and adaptable; able to work independently and in groups.Work history which demonstrates personal initiative in, and ownership of, assigned areas of responsibility as well as the proactive implementation of change.Demonstrated ability to efficiently organize and manage large amounts of information; attention to detail; well organized.Ability to work successfully in a high stress environment, handling multiple tasks and projects simultaneously. Demonstrated history of on-time delivery of projects; project coordination; and anticipation of issues.Ability to appropriately use and demonstrated proficiency with standard office productivity software and tools.Ability and willingness to perform both managerial and professional/technical/administrative tasks.Ability to work successfully in an environment without detailed direction and in the absence of work process documentation.Leadership, Managerial and Interpersonal Skills:Possess the integrity, demeanor, credentials and vision required to earn the respect of others.Possess the presence, intelligence, verbal and written communication skills necessary to represent the College effectively in many different situations.Ability to effectively interact with professional colleagues, both inside and outside the College, as well as with members of organizations and boards and representatives of other college constituencies.Honest, open responsive colleague with interpersonal skills that inspire trust and loyalty in others.Possess a participative, collaborative management style emphasizing holistic/systems thinking, proactive conflict resolution.Be open and approachable.Possess solid personal and interpersonal skills including high energy level; cheerful, positive disposition.Optimistic and one who shares rewards and recognition of success with others.Ability to effectively communicate technical information to a non-technical audience.Demonstrated work history of providing high quality, strong customer-oriented services including: problem solving orientation; strong listening skills; coordination of work effort with others and teamwork; history of coordinated work effort with extensive follow-through and follow-up; experience identifying customer needs; conflict resolution; ability to put customer before self; and creation of user friendly communications."
These are skills and personal attributes. So we should put them under Skills.
Thus Requirements will be just the experience/education items.
Let's extract Requirements items:
- Minimum of ten (10) years in Information Technology experience with at least seven (7) years in IT management.
- Completed graduate degree in computer
for prose. Thus we need to decide which content is list vs prose. Probably we can put responsibilities as list, requirements as list, qualifications as list, skills as list, benefits as list (maybe just one item), schedule as prose (maybe list? but schedule info could be list). The instruction: Use
- for any list of duties/requirements/benefits, and
for prose. So for schedule we could use prose if not a list. But we have multiple points: Exempt, Full-time; residency requirement; flexible hours occasional evening/weekend. Could be list. But schedule is not explicitly duties/requirements/benefits; but still we can use list? The instruction says use list for any list of duties/requirements/benefits. For schedule, maybe not required but we can still use list? Safer to use prose for schedule. Similarly, About the role could be prose. Now we must not include headings with filler. So we need to ensure each heading has substantive content. Let's craft:
About the role
... (position summary, scope, purpose)
Responsibilities
- Help the organization identify and meet ITS objectives by participating as a strategic partner with senior management, providing consulting services to managers and supervisors.
- Develop strategic and operational plans for ITS and provide supervisory and managerial direction and oversight of ITS staff to ensure implementation of plans and compliance with applicable laws, regulations, agreements and policies.
- Design and deliver a suite of quality Information Technology Services to College employees, supervisors and management that is responsive to the organization’s needs and consistent with the College’s resources.
- Ensure that the organization is in compliance with relevant computer and information security related laws and regulations, thereby avoiding or minimizing loss.
- Guide the continuous improvement of Information Technology Services.
- Create and maintain a culture of service excellence in the operation of computing and information functions.
- Serve as the chief management spokesperson for all Information Technology Services.
- Supervise employees within all areas of ITS including planning and development of applications, course management system, network, mobile and wireless services, desktop computing, educational media services, video conferencing, e-learning, remote location computing access, telecommunications, help desk operations, backup systems, remote-site establishment and support, information and data security systems, data warehouse, information services strategic planning, information services disaster planning and web services.
- Oversee departments: e-Learning and Faculty Support Services, Educational Media Services, Enterprise Services, Computing & Network Services and subordinate groups within these areas.
Requirements
- Minimum of ten (10) years in Information Technology experience with at least seven (7) years in IT management.
- Completed graduate degree in computer science, information technology, business management or related field.
- Minimum of five years of progressively responsible experience leading the information technology unit of a complex organization.
- Experience in higher education preferred but not required.
- Demonstrated achievements in planning, developing and implementing information technology goals for academic and administrative functions in a complex, changing organization.
- Experience in strategic planning and execution.
- Knowledge of contracting, negotiating, and change management.
- Knowledge of information technology computer systems and software and the ability to manage the entire spectrum of information technology operations.
- Experience with implementation of information technology integrations in a large division or organization.
- Ability to work with and provide leadership for internal stakeholders including students, faculty, and staff.
- Experience building successful information technology teams.
- Experience in the area of e-Learning and teaching technology.
- Demonstrated experience with both tactical and strategic information technology planning and aligning information technology with academic and administrative priorities.
- Ability to remain current in emerging information technology trends.
- Extensive knowledge of information technology legal and security issues and information technology policy development.
- Strong analytical, problem solving, logic and research and documentation skills.
- Strong verbal and written communication skills; ability to speak clearly and communicate proficiently in English.
- Strong work ethic; “can do,” problem solving attitude; flexible and adaptable; able to work independently and in groups.
- Work history which demonstrates personal initiative in, and ownership of, assigned areas of responsibility as well as the proactive implementation of change.
- Demonstrated ability to efficiently organize and manage large amounts of information; attention to detail; well organized.
- Ability to work successfully in a high stress environment, handling multiple tasks and projects simultaneously.
- Demonstrated history of on-time delivery of projects; project coordination; and anticipation of issues.
- Ability to appropriately use and demonstrated proficiency with standard office productivity software and tools.
- Ability and willingness to perform both managerial and professional/technical/administrative tasks.
- Ability to work successfully in an environment without detailed direction and in the absence of work process documentation.