Associate Vice President of IT

Department: Syracuse Information Technology

Grade: 11 – Salary range: $125,144 to $139,875. Starting salary is determined by evaluation of experience and qualifications. After 12 months, the AVP position may transition into the VP position.

About the role

The Associate Vice President of Information Technology assists the Vice President of Information Technology in leading and managing the Authority’s information technology functions in support of organizational goals. This position provides senior-level oversight of IT operations, infrastructure, cybersecurity, and technology initiatives, while contributing to strategic planning, budgeting, compliance, and service delivery. The AVP acts as a key advisor to leadership and serves as a delegate for the VP of IT as required.

Responsibilities

• Support the development and execution of the Authority’s IT strategy in collaboration with the Vice President of Information Technology, ensuring alignment with organizational objectives, governance requirements, and long-term planning.
• Assist in directing daily IT operations by providing leadership, mentorship, technical guidance, and performance oversight to IT staff.
• Advise executive leadership and department heads on technology-related initiatives, translating technical requirements, risks, and opportunities into actionable operational outcomes.
• Assist in the formulation, monitoring, and management of the annual IT budget, supporting cost control, forecasting, and effective allocation of technology resources.
• Support the negotiation, administration, and performance monitoring of vendor contracts and third-party IT service agreements.
• Oversee IT asset lifecycle activities, including procurement coordination, inventory tracking, maintenance planning, and secure disposal of technology assets.
• Oversee the design, implementation, and maintenance of secure and scalable network environments (LAN, WAN, SD-WAN), including segmentation and secure remote access technologies such as IPsec and SSL/TLS VPNs.
• Assist in developing, implementing, and enforcing cybersecurity policies aligned with industry standards (e.g., NIST CSF, CIS Controls, PCI/DSS, ISO/IEC 27001).
• Oversee monitoring of security systems, including NGFW, IDS/IPS, and SIEM platforms, and coordinate response actions to mitigate cyber threats and vulnerabilities.
• Ensure effective identity and access management practices, including least-privilege access, MFA enforcement, secure authentication technologies (e.g., IEEE 802.1X), and integration of logical and physical access controls.
• Ensure the protection of data at rest and in transit through approved encryption standards (AES-256, TLS 1.2/1.3) and secure wireless protocols (WPA3 Enterprise).
• Oversee monitoring of network and system performance using secure protocols and tools (e.g., SNMPv3, NetFlow) to maintain uptime and mitigate service disruptions, including DDoS-related risks.
• Assist in developing, documenting, maintaining, and testing disaster recovery and business continuity plans to minimize operational disruption.
• Ensure IT operations adhere to established internal controls and comply with local, state, federal, and industry data privacy and regulatory requirements.
• Support internal and external IT audits by coordinating documentation, remediation activities, and timely resolution of identified findings.
• Participate in researching and evaluating emerging technologies and industry trends to identify opportunities for operational improvement.
• Lead or support the testing, integration, and enterprise-wide deployment of new technology systems and infrastructure.
• Assist in providing comprehensive reporting across technology and operational functions to support enterprise visibility, governance, and executive decision-making.

Requirements

• Bachelor’s Degree required, as well as an equivalent combination of related work, training and/or education sufficient to successfully perform the essential duties of the job.
• Advanced knowledge of enterprise IT operations, infrastructure, and governance.
• Strong understanding of networking, cybersecurity frameworks, and risk management.
• Experience supporting IT budgeting, vendor management, and contract administration.
• Knowledge of IT asset lifecycle management practices.
• Experience implementing IAM, MFA, encryption, and access control technologies.
• Ability to support disaster recovery and business continuity planning.
• Familiarity with regulatory compliance and audit processes, particularly in public-sector environments.
• Strong leadership, communication, and problem-solving skills.

Pay

Grade: 11 – Salary range: $125,144 to $139,875. Starting salary is determined by evaluation of experience and qualifications.