Associate Vice President for Advancement Operations

Specific Duties & Responsibilities

• Ensure that donations are booked and receipted quickly and accurately
• Oversee donor database (Raiser’s Edge), managing the Manager of Advancement Operations and Data Analytics to maintain and fully leverage database, and partnering with colleagues across NYBG to ensure smooth integration with other institutional systems and platforms
• Manage the development and timely execution of reporting on various dimensions of NYBG’s fundraising, including weekly revenue reports
• Oversee prospect research across multiple scales, including acquiring and analyzing large datasets to surface and assign new prospective donors to gift officer portfolios, as well as gathering and synthesizing data on specific prospective donors to prepare best-in-class research briefings to support frontline fundraisers
• Manage the Senior Director of Donor Stewardship and team to ensure all stewardship communications and programs are compelling, innovative, impactful, and fully integrated across all areas of Advancement
• Manage expense budgets prudently and impactfully
• Record, teach, and uphold best practices across Advancement
• Partner with the Chief Advancement Officer to continually improve on the operation of the Advancement Division, managing goals and metrics for all team members, and regularly measuring progress toward goals
• Serve as Advancement liaison to various NYBG teams (Finance, IT, etc.) to ensure Advancement needs are met and donor experience is prioritized
• Special research and analysis projects and other responsibilities as assigned

Qualifications

• Minimum of ten years of experience in development operations and/or related areas
• Comprehensive knowledge of nonprofit gift accounting practices
• Demonstrated management experience required; experience managing software vendors also preferred
• Exceptional organizational and project-management skills, with the ability to balance short- and long-terms project timelines
• Strong written, oral, and interpersonal communication skills
• Exceptional analytical skills and a commitment to data-driven decision making
• Demonstrated commitment to building and improving complex systems and processes
• Flexibility and ability to work independently and as a team player with colleagues at all levels and external constituents, including vendors, donors, and volunteer leadership
• Advanced proficiency with Raiser’s Edge and/or comparable CRM required
• Proficiency with Microsoft Office programs required (particularly Excel), fluency with Copilot preferred
• Proficiency with Accesso (Dexibit and SiriusWare), Cuseum, and/or Unit4 all preferred
• Valid driver’s license