Associate Vice President, Change Management

Role Overview

We are seeking an Associate Vice President (AVP) to lead technology transformation engagements that help healthcare organizations successfully adopt and scale digital, AI, and enterprise technology solutions.

Responsibilities

• Serve as a senior lead for technology transformation engagements, including EHR/ERP implementations, digital transformation, AI enablement, and large-scale system rollouts
• Partner with C-suite and executive leaders to translate technology strategies into clear, actionable change and communications plans
• Design and execute end-to-end change strategies that drive adoption of new technologies, workflows, and operating models
• Lead stakeholder analysis and segmentation, tailoring engagement approaches across clinicians, operators, IT, and leadership
• Build and activate change networks to scale adoption and sustain transformation across complex health systems
• Develop and lead strategic communications strategies that articulate the “why,” reinforce behavior change, and align diverse audiences
• Integrate organizational design and operating model considerations into change strategies, particularly in provider environments
• Apply data-driven methods (readiness assessments, adoption metrics, engagement analytics) to continuously improve outcomes
• Bring strong program management discipline, ensuring delivery against timelines, budgets, and outcomes
• Client Service
• Internal Client Team Management
• Business Development
• Firm Management
• People Development

Qualifications and Desired Skills

• Bachelor’s degree
• 8-10+ years of experience in technology transformation, change management, or strategic communications, ideally within healthcare
• Experience supporting technology/system implementations (e.g., EHR, ERP, digital platforms, AI tools)
• Strong critical and strategic thinking skills, with the ability to navigate complex, ambiguous environments
• Demonstrated expertise in: stakeholder analysis and engagement, change strategy and planning, and building and activating change networks
• Proven ability to lead cross-functional teams and complex programs with strong project/program management rigor
• Deep understanding of healthcare organizational structures, especially in provider environments
• Experience working across the healthcare ecosystem (providers, payers, tech partners) preferred
• Exceptional strategic communication skills, including executive messaging and large-scale engagement campaigns
• Ability to activate leadership, influence behavior, and drive adoption across cultural, regional, and technological dimensions
• Strong balance of systems thinking and practical execution
• Experience in learning and development, including applying principles of how adults learn to design effective change and communication strategies
• Ability to work remotely, office options in Chicago, IL and Nashville, TN

Salary Range

$125,000-$145,000, plus may be eligible for an annual discretionary bonus.

Benefits

• Medical
• Dental
• Vision
• HSA
• FSA
• Disability Insurance
• Life Insurance
• 401(k) match
• Paid Time Off
• Wellness Stipend
• Additional Voluntary Benefits