Associate Total Quality Engineer | Fort Worth, TX

About the role

Headquartered in Fort Worth, TX, TTI, Inc. is the world’s leading authorized distributor of passive, connector, electromechanical and discrete components. Celebrating more than 50 years, this Berkshire Hathaway company is ever‑growing and has over 100 locations in North America, Europe, and Asia. Join a winning team in a growing global organization. The Associate Quality Engineer’s primary responsibility encompasses the Quality related functions of the distribution and assembly sectors of the business.

Responsibilities

• Assist the Total Quality Engineer staff with customer and supplier interactions
• Assist with recalls
• Assist with customer, supplier and internal CAR’s
• Lead projects to improve internal processes to help prepare personnel for audits
• Receive and vet notification of non‑conformances from the field
• Coordinate with Sales to validate the reported non‑conformances
• Coordinate or review actions to ensure that Containment is rapid and effective
• Request return authorizations from manufacturers, including gathering and communicating all relevant information required for authorizations
• Organize reported information into clear and descriptive problem statements to request Corrective Action Reports
• Provide thorough, timely and effective Corrective Action (CA) responses to customers by requesting them from manufacturers, monitoring progress, evaluating the responses and working with the responder if insufficient
• Process recall notifications by gathering appropriate sales histories, identifying impacted shipments, preparing customer‑facing letters and distributing to the sales force
• Review Open RDR’s, report on aging and work with Corporate Product to resolve old outstanding items
• Work alongside Quality Engineers to aid in data collection, problem resolution and customer communications
• Coordinate supplier and internal teams to resolve specific customer problems; facilitate meetings, develop action items and schedules, and professionally follow up to ensure completion
• Proactively identify and lead medium‑sized (3‑4 month) initiatives to improve processes in other TTI departments using Six Sigma and lean methodologies

Requirements

Education & Experience:

• High School Diploma/GED required
• Bachelor’s Degree in a related field (e.g., business, mathematics, engineering, quality) strongly preferred
• 2+ years’ experience in customer‑facing, problem‑solving positions preferred
• Previous RCCA, LSS/DMAIC experience preferred
• Application of quality standards such as ISO9001, AS9100, IATF16949 and military standards helpful
• Experience and knowledge applying the principles of quality system requirements including Root Cause and Corrective Action (RCCA) activities through a combination of data‑driven analysis and applied Quality Engineering knowledge (5 Why’s, PFMEA, etc.)
• Ability to devise