Associate Technical Consultant - Modern Data Center

About the role

AHEAD is seeking an Associate Technical Consultant to join the Storage Delivery Practice and support the implementation and operation of enterprise data center infrastructure. This customer-facing role helps translate business and technical requirements into practical solutions and contributes to delivery activities from planning and preparation through implementation and knowledge transfer.

Responsibilities

• Install data center hardware, including racking, stacking, and cabling, to support enterprise requirements for performance, availability, recoverability, scalability, and operational simplicity.
• Apply basic configurations to physical infrastructure, including PowerMax, PowerFlex, PowerEdge servers, Cisco switches, Pure FlashArray, FlashBlade, and related platforms.
• Create and maintain technical documentation, including solution designs, implementation plans, operating procedures, and knowledge-transfer materials.
• Serve as a supporting technical point of contact during delivery engagements, status meetings, cutovers, and escalation events.
• Collaborate with project managers, architects, account teams, and customer stakeholders to align scope, timelines, and technical outcomes.
• Support post-implementation knowledge transfer, issue review, and recommendations for continuous improvement.
• Support delivery consistency, technical quality, and customer satisfaction while learning from senior team members and mentors.
• Stay current on storage, cloud, and infrastructure trends and contribute practical ideas to improving delivery methods and client environments.

Requirements

• Hands-on experience supporting enterprise infrastructure delivery, preferably in consulting, professional services, or complex customer environments.
• Ability to diagnose and resolve connectivity issues across systems, hosts, switches, and related infrastructure.
• Strong written, verbal, and technical documentation skills.
• Ability to manage competing priorities and work effectively in client-facing delivery environments.
• Familiarity with automation and orchestration concepts, with experience using one or more tools such as Python, Bash, PowerShell, JavaScript, Ansible, Terraform, or Jenkins.

Qualifications

• Working knowledge of Linux, Unix, and Windows operating systems.
• Commitment to obtaining storage certifications that are relevant to the practice and support both individual development and practice success.
• Demonstrated growth mindset and commitment to continual development of technical skills, capabilities, and knowledge.
• Desire to grow professionally, advance their technical career, and contribute to the success of the practice.

Skills

• Technical proficiency in storage and server operations.
• Strong problem-solving and troubleshooting abilities.
• Effective communication and collaboration skills.
• Ability to work independently and as part of a team.

Benefits

USA Employment Benefits Include Medical, Dental, and Vision Insurance, 401(k), Paid company holidays, Paid time off, Paid parental and caregiver leave, and more! See benefits here.

Pay

$52,500 - $82,500 a year

Schedule

Varies based on project schedules or client needs, as well as limited travel for client engagements.