Associate Technical Trainer, Data Centers

This role partners with Data Center and Critical Environment business units to identify technical learning needs and deliver scalable, high-impact training solutions. You will design, develop, and deploy programs that prepare data center technicians and low-voltage professionals to safely and consistently perform work in live data center environments. This position supports CBRE’s operational excellence by ensuring technical staff are trained on industry standards, best practices, and hands-on cabling methodologies used in mission-critical facilities. This role can be located in either Westerville, OH or Indianapolis, IN.

Responsibilities

• Serve as a technical learning ambassador by modeling behaviors aligned with CBRE RISE values.
• Facilitate technical training programs and support onboarding for data center technicians, with a strong emphasis on low-voltage and structured cabling systems, including:
  • Low-voltage electrical fundamentals (copper and fiber)
  • Pulling, routing, dressing, securing, and labeling structured cabling
  • Patching, cross-connecting, splicing, and termination (CAT5e/6/6A, fiber)
  • Testing and certification using industry-standard test equipment
  • Data center pathways, racks, cabinets, and ladder tray systems
  • Safety practices for work in live data center environments
• Conduct training assessments to evaluate technical skills and provide remediation and coaching.
• Develop training reports.
• Partner with subject-matter experts (SMEs), field leadership, and operations teams to validate technical accuracy and relevance of training materials.
• Develop learning assets including instructor-led content, job aids, simulations, assessments, SOPs, and digital modules.
• Translate field-level processes into clear, repeatable, technician-friendly training content.
• Ensure training content aligns with industry standards and best practices (e.g., TIA/EIA, BICSI methodology, client requirements).
• Create evaluations and measurement tools to assess technician readiness, skill progression, and training effectiveness.
• Audit and evaluate learning programs to ensure consistent delivery, compliance, and quality across regions.
• Review training metrics, technician feedback, and performance outcomes to continuously improve content and delivery methods.
• Recommend and implement improved training strategies and delivery models to optimize knowledge transfer from classroom to job site.
• Support cross-functional initiatives by explaining complex technical concepts in clear, actionable terms.
• Impact both individual learner performance and broader team capability through standardized, repeatable training frameworks.

Requirements

• Bachelor’s degree preferred or equivalent combination of education and experience.
• 2–5 years of hands-on experience with low-voltage electrical and structured cabling work, including:
  • Cable pulling and routing
  • Termination, splicing, and patching
  • Testing and troubleshooting copper and/or fiber cabling
• Direct experience working in data center or mission-critical environments strongly preferred.
• Proficiency in Microsoft PowerPoint and Word.
• Working knowledge of data center infrastructure, pathways, racks, and cabling standards.
• Ability to analyze technical workflows and translate them into structured learning solutions.
• Strong organizational and instructional design skills with attention to detail.
• Continuous work authorization in the United States without the need for visa sponsorship now or in the future.

Pay

The minimum salary for this position is $80,000 per year and the maximum salary is $85,000 per year. The compensation offered will depend on skills, qualifications, and experience.

Benefits

• 401(K)
• Dental insurance
• Health insurance
• Life insurance
• Vision insurance