Associate (Summer 2027)

About the Role

As a Gravitate Associate, you'll sit at the intersection of business, technology, and client engagement. You'll gain hands-on experience in product delivery, technical implementation, and client support—helping our customers translate their strategic goals into solutions powered by Gravitate's software. Think of yourself as a bridge: connecting client needs to our product capabilities while ensuring seamless delivery and exceptional customer service.

Responsibilities

• Build expertise learning about the fuel supply chain and its participants
• Learn about the Gravitate technology suite and how it meets the participants' needs
• Collaborate with cross-functional teams—developers, consultants, and support staff—to deliver enterprise-grade solutions and support
• Support implementations through integrations, configurations, and technical design recommendations
• Partner with clients to understand their objectives, issues, and project goals, serving as a trusted liaison
• Analyze business requirements and translate them into actionable implementation plans, product enhancements, and technical solutions
• Manage incoming support requests, ensuring timely resolution or escalation, while keeping communication clear and proactive
• Contribute to knowledge-sharing, documentation, and continuous improvement of processes

Requirements

• Bachelor's or Master's degree in Engineering, CS, IS, or related fields
• Ability to explain technical concepts to non-technical audiences with clarity & confidence
• Strong problem-solving skills and persistence in seeing challenges through to completion
• Ability to balance multiple priorities and manage timelines in a fast-paced environment
• Self-motivated, collaborative, and committed to lifelong learning
• Strong written and verbal communication skills

Nice to Have

• Experience in software product development, engineering, delivery, support, or consulting (internships or early career experience welcome)
• Experience with SQL, MongoDB, or scripting languages (Python preferred)
• Familiarity with APIs, system integrations, or SaaS support tools (Zendesk, Jira, etc.)
• Exposure to Agile methodologies, cloud platforms (Azure, Docker), or CI/CD pipelines
• Experience in consulting or client-facing roles
• Knowledge of energy or commodities markets

Why Join Us?

At Gravitate, people are not replaceable parts—they are the heart of our success. We believe in open communication, teamwork, and clapping for each other at every opportunity. Our culture emphasizes growth, collaboration, and creating lasting careers. Problem solvers, go-getters, and charge-takers — we (really) want to hear from you.