Associate Salesforce Administrator

About the role

Are you driven by technology, innovation, and continuous improvement? Do you want to contribute to a company that helps its clients feel confident and secure about their future? As an Associate Salesforce Administrator, you will play a key role in supporting and enhancing our Salesforce platform, enabling business teams to work efficiently, make informed decisions, and deliver exceptional service to our clients.

Responsibilities

As an Associate Salesforce Administrator, you'll be at the core of our mission. The main responsibilities include:

• Configure, maintain, and support Salesforce users, security settings, custom objects, workflows, reports, and dashboards.
• Support business processes across Salesforce Sales Cloud, Service Cloud, and Marketing Cloud while assisting with platform enhancements and user adoption initiatives.
• Maintain data quality through data imports, exports, validation, reconciliation, and issue resolution activities.
• Support Salesforce governance, system testing, release management, documentation, and continuous improvement efforts.
• Provide end-user support, onboarding, training, and guidance to help teams maximize Salesforce capabilities and best practices.

Requirements

We're looking for someone who:

• Is known for their strong analytical and problem-solving skills.
• Stands out for their attention to detail and commitment to data accuracy.
• Demonstrates strong communication and stakeholder support capabilities.
• Is recognized for their adaptability, collaboration, and willingness to learn new technologies.
• Has 3-5 years of Salesforce administration experience, preferably supporting Sales Cloud and/or Service Cloud environments.
• Holds a Salesforce Administrator Certification or is willing to obtain certification within the first year of employment.

Qualifications

Preferred qualifications include:

• Associate or bachelor's degree in information systems, Business Administration, Computer Science, Data Analytics, or a related field.
• Familiarity with Salesforce security, reports, dashboards, Flow Builder, and data management concepts.
• Experience with Salesforce data management tools such as Data Loader.
• Exposure to Marketing Cloud and Salesforce integrations.
• Experience with SQL Server, Snowflake, or other enterprise data platforms is an asset.
• Familiarity with reporting and analytics platforms such as Power BI, Tableau, or Qlik is preferred.

Benefits

We offer a range of benefits, including:

• A work environment where learning and development merge with a collective pursuit of excellence.
• A healthy, safe, fair, and inclusive environment where potential can be freely expressed and developed.
• The opportunity to work in a hybrid environment, supported by flexibility and access to inspiring and innovative workspaces.
• Competitive benefits: Flexible Health, Dental and Vision insurance, 401(k) + company match, PTO Plan, employee and family assistance program, ergonomic furniture program, performance bonus, and much more.