Associate Salesforce Administrator

About the role

We’re looking for an Associate Salesforce Administrator to join our Corporate IT team. In this role, you’ll support the day-to-day administration, configuration, and optimization of the Salesforce platform while partnering with experienced team members to deliver scalable, user-focused solutions.

Responsibilities

• Gather and translate business requirements into scalable Salesforce solutions with a focus on user experience
• Configure Salesforce features including Flow, fields, page layouts, record types, apps, and automation tools
• Support data quality initiatives and maintain data integrity through rules, automation, and monitoring
• Assist with security configuration including users, roles, profiles, permissions, and sharing settings
• Monitor support tickets, provide first-level triage, and escalate issues as needed
• Partner with senior team members to review solutions and contribute to broader platform discussions
• Create and maintain documentation and standard operating procedures for Salesforce processes

Requirements

• 0–2 years of experience as a Salesforce Administrator or in a related IT/support role
• Familiarity with Salesforce fundamentals and platform functionality
• Exposure to Sales Cloud or Service Cloud environments
• Strong communication skills and ability to collaborate across teams

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent work experience)
• Experience with Salesforce Administration, including setup, configuration, and customization
• Knowledge of Salesforce Platform features such as Lightning, Visualforce, and Apex
• Experience with data management and governance practices
• Ability to work independently and as part of a team

Skills

• Strong understanding of Salesforce platform features and best practices
• Proficiency in Salesforce API and integration
• Excellent problem-solving and analytical skills
• Effective communication and collaboration skills
• Attention to detail and ability to manage multiple tasks simultaneously

Pay

Base salary ranges from $70,000–$88,000 USD.