Associate Salesforce Administrator

Team: Corporate IT – Remote

About the role

Applied is where insurance technology gets reinvented, and we build it fast. Our cloud software and AI-powered solutions reach thousands of agencies and brokers worldwide, setting the pace for what modern insurance can do. We’re looking for an Associate Salesforce Administrator to support the day-to-day administration, configuration, and optimization of the Salesforce platform while partnering with experienced team members to deliver scalable, user-focused solutions.

Responsibilities

• Gather and translate business requirements into scalable Salesforce solutions with a focus on user experience
• Configure Salesforce features including Flow, fields, page layouts, record types, apps, and automation tools
• Support data quality initiatives and maintain data integrity through rules, automation, and monitoring
• Assist with security configuration including users, roles, profiles, permissions, and sharing settings
• Monitor support tickets, provide first-level triage, and escalate issues as needed
• Partner with senior team members to review solutions and contribute to broader platform discussions
• Create and maintain documentation and standard operating procedures for Salesforce processes

Requirements

• 0–2 years of experience as a Salesforce Administrator or in a related IT/support role
• Familiarity with Salesforce fundamentals and platform functionality
• Exposure to Sales Cloud or Service Cloud environments
• Strong communication skills and ability to collaborate across teams

Nice-to-have

• Salesforce Administrator certification (or progress toward certification)
• Experience with Flow Builder or other declarative automation tools
• Curiosity and eagerness to learn and grow within the Salesforce ecosystem

Why join us

The best work happens when smart people move fast, together. For over 40 years, Applied has built technology that solves real problems for insurance professionals—and we’re still pushing what’s possible. You’ll be part of our people-first culture built on trust, inclusion, and growth—where you’re supported to deliver, collaborate with teammates who care, and grow with leaders invested in your success.

Benefits

• Medical, Dental, and Vision Coverage
• Holiday and Vacation Time
• Health & Wellness Days
• A Bonus Day for Your Birthday
• Compensation Transparency

Pay

Our targeted starting base salary for this position ranges from $70,000–$88,000 USD, depending on location. Team members may also be eligible for additional compensation plans such as bonus.