Associate Sales Representative- Henderson, NV

About the role

Amica is seeking an Inside Sales Representative in Henderson, NV. This position involves converting inbound calls into new policy growth and driving results through relationship building. Amica Mutual Insurance Company is America’s oldest mutual insurer of automobiles. A direct national writer, Amica also offers home, marine and umbrella insurance. Amica Life Insurance Company, a wholly owned subsidiary, provides life insurance and retirement solutions. Amica was founded on the principles of creating peace of mind and building enduring relationships for and with our exceptionally loyal policyholders, a mission that thousands of employees in offices nationwide share and support.

Responsibilities

• Answer incoming calls to assist potential and existing clients with their insurance inquiries.
• Identify and address customer needs with available products.
• Proactively make outbound calls to follow up on leads, engaging potential clients to convert inquiries into sales.
• Adhere to Amica’s phone standards and protocols to ensure productivity and consistency in customer interactions.
• Document all sales activities in a timely and organized manner to ensure appropriate follow-up.
• Complete required continuing education to remain compliant with industry standards and regulations; obtaining a state insurance license and fulfilling ongoing education requirements are mandatory, with extensive training offered.

Pay

A starting annual salary of $50,712 ($24.38 per hour). Additional compensation would be dependent on level of experience and applicable licenses within the property and casualty industry, with a range of up to $63,501 annually ($30.53 per hour).

Schedule

This position is scheduled for 40 hours a week with the following options, falling between business hours of 8:00 AM – 7:00 PM:

• Sunday through Thursday
• Tuesday through Saturday
• Monday through Friday

Training schedule will be Monday through Friday, 8:00 AM – 4:00 PM PST. Work from home may be available up to two days a week once trained to work independently.

Qualifications

• High school diploma or equivalent education required
• Previous customer service and sales experience
• Excellent interpersonal and communication skills
• Computer keyboard and processing skills
• Previous insurance background is a plus, but not required

Benefits

• Medical, dental, vision coverage for single or family
• Short- and long-term disability
• Life insurance
• Paid vacation – at least 13 vacation days in the first 12 months (amounts could be greater depending on the role); vacation time accrues monthly and can be used prior to accrual
• 14 paid holidays observed
• Sick time –