Associate Sales Representative

101 East River Drive, East Hartford, CT 06108

About the role

This position involves converting inbound calls into new policy growth and driving results through relationship building.

Responsibilities

• Answer incoming calls to assist potential and existing clients with their insurance inquiries.
• Identify and address customer needs with available products.
• Proactively make outbound calls to follow up on leads, engaging potential clients to convert inquiries into sales.
• Adhere to Amica’s phone standards and protocols to ensure productivity and consistency in customer interactions.
• Document all sales activities in a timely and organized manner to ensure appropriate follow-up.
• Complete required continuing education to remain compliant with industry standards and regulations.
• Obtain and maintain a state insurance license; extensive training will be offered.

Qualifications

• High school diploma or equivalent education required.
• Previous customer service and sales experience.
• Excellent interpersonal and communication skills.
• Computer keyboard and processing skills.
• Previous insurance background is a plus, but not required.

Pay

A starting annual salary of $53,127 ($25.54/hr). Additional compensation may range up to $66,525 annually ($31.98/hr) depending on level of experience and applicable licenses within the property and casualty industry.

Schedule

The 40-hour work week is scheduled from Monday through Friday, between the core hours of 8:00 AM and 5:00 PM. The training schedule will be Monday through Friday, 8:00 AM - 4:00 PM EST. Work from home may be available up to two days a week once trained to work independently.

Benefits

• Medical, dental, vision coverage, short- and long-term disability, and life insurance.
• Paid vacation – at least 13 days in the first 12 months (accrued monthly).
• 14 paid holidays observed.
• Sick time – 6 days at hire, 6 additional days at 90 days of employment.
• Generous 401k with company match and immediate vesting, plus an annual 3% non-elective employer contribution.
• Annual Success Sharing Plan – paid to eligible employees if company meets or exceeds combined ratio, growth, and/or service goals.
• Generous leave programs, including paid parental bonding leave.
• Student Loan Repayment and Tuition Reimbursement programs.
• Generous fitness and wellness reimbursement.
• Employee community involvement opportunities.

About Amica

Amica Mutual Insurance Company is America’s oldest mutual insurer of automobiles. A direct national writer, Amica also offers home, marine, and umbrella insurance. Amica Life Insurance Company, a wholly owned subsidiary, provides life insurance and retirement solutions. Amica was founded on the principles of creating peace of mind and building enduring relationships for and with our exceptionally loyal policyholders, a mission that thousands of employees in offices nationwide share and support.