Associate Registrar - Registrar's Office

About the role

Ashland University invites applications for the Associate Registrar position. The Associate Registrar is a full time, year-round position. The successful candidate will demonstrate the ways in which they bring value to and will work towards supporting a broadly diverse community.

Responsibilities

• Oversees daily operations within the Office of the Registrar, leading the office in continuous process and procedure improvements, and implementing best practices.
• Provides leadership, direction, and guidance to office staff; addresses changes in technology, and efforts to provide seamless service and support to diverse University constituents.
• Oversees the publication of the University Course Catalog, coordinating with departments across campus to ensure policies, requirements, and information are up-to-date and accurate.
• Provides analysis and support for educational policy decisions.
• Cross-trains with co-workers to provide back-up as needed.
• Directly supervises the Assistant Registrar.
• Interprets and clarifies University policies regarding graduation requirements in concert with the Registrar; serves as overseer of verification of degree requirements and production of diplomas and related commencement program needs.
• Serves as an additional FERPA expert.
• Produces and interprets reports in Informer 5 for the Registrar’s office and other stakeholders in tandem with the Assistant Registrar.
• Develops and trains staff ensuring consistent communication on academic policy and procedures.
• Contributes to the support, development, and mentorship of staff.
• Assists in the management of course evaluation policies and procedures of transfer credit for the University.
• Assists in working with academic departments, admissions, and academic deans to determine AU equivalencies for coursework taken at other institutions.
• Cross-trains and provides back-up support to office colleagues; performs general office duties such as answering the phone, assisting students, faculty and staff, and other duties as assigned.
• Supervises the day-to-day duties for the Assistant Registrar and other staff.

Required Qualifications

• Bachelor’s degree.
• Five or more years of related registrar office experience.
• Demonstrated project management skills.
• Proficiency in Microsoft Office applications, and experience using Google Suite.
• Demonstrated experience learning and utilizing new software programs.
• Excellent attention to detail, time management, and analytical skills.
• Strong technical skills with regards to the SIS.
• Strong written and verbal communication, interpersonal, and customer service skills.
• Experience engaging and supporting a diverse learning community.
• Applicant must be currently authorized to work in the United States. Ashland University will not sponsor or take over sponsorship for an employment visa.

Preferred Qualifications

• Master’s degree.
• Experience with Colleague, Coursedog, Softdocs (Etrieve).

Schedule

• Anticipated start date: 10/12/2026.
• Anticipated number of hours per week: 40.
• Shift required: First shift.