Associate Registrar

Responsibilities

• Support student registration, scheduling, classroom assignments, and academic records management.
• Maintain accurate student records throughout the student lifecycle.
• Process transfer credit evaluations, attendance, grades, degree completion, and enrollment verifications.
• Ensure compliance with FERPA and institutional academic policies.
• Generate and analyze reports, including attendance, final grades, high-risk student reports, and other operational metrics.
• Partner with Admissions, Academic Affairs, Student Success, Financial Aid, and other departments to provide a seamless student experience.
• Identify opportunities to improve registrar processes, increase efficiency, and reduce operational risk.
• Auxiliary with audits, accreditation activities, reporting requirements, and continuous improvement initiatives.
• Provide exceptional customer service to students, faculty, and staff while balancing accuracy, confidentiality, and responsiveness.

Qualifications

• Associate degree required; bachelor's degree preferred.
• Two (2) or more years of progressively responsible experience in a college or university Registrar's Office required.
• Experience supporting one or more registrar functions such as student records, registration, scheduling, degree audits, graduation, transfer credit evaluation, or academic records management.
• Working knowledge of FERPA and higher education academic policies and compliance requirements.
• Experience using a Student Information System (SIS); experience with modern higher education technology platforms preferred.
• Strong analytical, organizational, and problem-solving skills with exceptional attention to detail.
• Demonstrated ability to interpret and consistently apply institutional policies while exercising sound judgment.
• Excellent written and verbal communication skills with a customer-service mindset.
• Proficiency in Microsoft Office, including Excel.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.