Associate QA Specialist

Location: Houston, Texas

Summary

The Associate QA Specialist creates, documents, qualifies, and maintains System Test Plans and Procedures. They also troubleshoot test systems, analyze production data, support quality initiatives, and collaborate with cross‑functional teams to ensure product conformance, test reliability, and manufacturing efficiency.

Responsibilities

• Collaborate with development, deployment, and field support teams to ensure proper issue resolution and customer service.
• Effectively communicate summaries, reporting metrics, and overall test results to peers and upper management, both written and verbal.
• Organize and submit Help Desk Requests.
• Maintain and support production test equipment.
• Analyze Transaction Data Reports and reconcile data differences.
• Develop and document System Acceptance Test Procedures, Test Scripts, and Test Equipment.
• Electronic filing of work orders.

Requirements

• High school diploma or GED required; Associate’s degree (A.A.) or equivalent from a two‑year college or technical school preferred.
• Typically requires a minimum of 0–1 year of related experience.
• Ability to communicate effectively with customers and management.
• Strong testing and debugging skills.
• Strong organizational skills.
• Strong written and verbal communication skills.
• Proficiency with Microsoft Office products.
• Valid driver’s license with a clean driving record required.

Desired Skills & Experience

• Experience with SQL databases.
• Computer network experience.

Physical Demands & Work Environment

While performing the duties of this job, the employee is regularly required to talk or hear and is frequently required to sit. The employee is occasionally required to stand, walk, use hands to finger, handle, or feel, and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. The work environment may expose the employee occasionally to fumes or airborne particles, outside weather conditions, and moving traffic. Noise levels are usually moderate. TransCore complies with federal and state disability laws and provides reasonable accommodation for employees with disabilities.