Associate Property Manager

Core Responsibilities

• Support day-to-day operations of property management
• Conduct routine and pre-arrival property inspections; identify areas for property improvement; document findings and follow up
• Cook with housekeeping and maintenance to ensure homes meet brand and quality standards
• Perform light home maintenance as needed
• Maintain accurate notes and documentation in CRM and property management systems
• Submit and track work orders; ensure timely completion and quality follow-through
• Partner with appropriate teams as needed on portfolio needs
• Aid with new property onboarding as needed
• Aid with compliance items as needed
• Participate in structured training programs focused on: Homeowner relationship management, Guest experience standards, Revenue optimization fundamentals, Operational excellence and leadership skills
• Shadow senior Property Managers to learn full portfolio ownership and decision-making
• Provide cross-coverage support during high volume periods
• Aid with special projects and process improvements
• Contribute to a collaborative, service-oriented team culture

Qualifications

• High school diploma or equivalent required; bachelor’s degree preferred
• 1–2 years of experience in hospitality, property management, customer service, or related field preferred
• Demonstrated interest in a long-term career in property or portfolio management

Skills & Competencies

• Strong interpersonal and communication skills
• High attention to detail and follow-through
• Organized, adaptable, and comfortable in a fast-paced environment
• Tech-savvy with ability to learn property management systems and mobile tools
• Professional judgment and emotional intelligence when interacting with owners, guests, and co-workers

Physical Requirements & Work Environment

• Ability to conduct property inspections requiring walking, climbing stairs, and physical assessment
• Valid driver’s license and reliable transportation and ability to conduct in-market property visits regularly
• Available for evening/weekend inspections, calls, or property emergencies
• Primarily market-based role with combination of office and field work