Associate Project Manager

About the role

MRM is part of the Omnicom Precision Marketing activation practice, integrating CRM platform expertise, journey management, and first‑party data capabilities with creative excellence and performance capabilities to deliver intelligent activation across the full funnel with data‑driven decisioning at scale. MRM is a modern relationship marketing agency dedicated to building enduring brand relationships, with specialized capabilities that drive relationship lifetime value across CRM, Customer Experience, and Commerce, powered by data and martech. The agency operates in a borderless, integrated way to enable greater collaboration, creativity, and speed to market.

MRM is seeking an Associate Project Manager. The ideal candidate demonstrates strong verbal and written communication skills, is eager to learn and grow professionally in project management, thrives in a collaborative environment, and can build effective working relationships with external partners and within the agency. The role requires independent work, problem identification, analysis, resolution, sound decision‑making, and confident communication with managers and team members across all areas of the agency.

Responsibilities

• Responsible for the successful development and implementation of several low‑complexity projects
• Manage several projects simultaneously in a deadline‑driven environment
• Facilitate project kickoff meetings
• Create and manage project scope documents and schedules/project plans
• Lead projects with cross‑functional teams including creative, technology, QA, User Experience/Information Architecture, production, performance/analytics
• Interact and collaborate knowledgeably with partners
• Identify project resource requirements and facilitate staffing
• Coordinate asset deliveries with partners and perform asset quality reviews
• Manage workflow tickets and online collaboration

Qualifications

• Strong communication, interpersonal and problem‑solving skills
• Able to work well under pressure and comfortable with change and complexity in dynamic environments
• Able to shift readily between the “big picture” and the small‑but‑crucial details, knowing when to concentrate on each
• Able to work effectively with partners and vendors to deliver an overall solution
• Foundational project management skills and experience including:
  • Schedule development, management, monitoring and oversight
  • Resource management and forecasting
  • Task and delivery management
  • Risk identification and management
  • Issue identification and management
• Possible travel to partner offices

Requirements

• Bachelor’s degree preferred
• 6 months to 2 years’ experience in project management or service management within a professional services company
• Agency experience a plus
• MS Office experience, including Word, Excel, PowerPoint and Outlook preferred
• Knowledge of MS Project or other project plan software (Smartsheet) experience a plus
• Knowledge/familiarity with production tools and proprietary software (Egnyte, JIRA, Content Management Systems, etc.) a plus
• Working knowledge/familiarity of the web and related technologies including (user experience, web development, web services, integration, application management and hosting) a plus
• Experience with digital campaigns, including site, digital experiences, email and OLA projects a plus
• Foundational experience with project methodologies, including agile, hybrid, or waterfall preferred

Schedule

Omnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in‑office days are directed by their agency or manager. The objective is to increase this requirement over time, and many of Omnicom’s agencies as well as the corporate group already require five days of in‑office attendance.