Associate Project Manager

About the role

Associate Project Managers engage directly with clients to ensure the successful delivery of projects across a broad range of product offerings. They hold overall responsibility for the financial performance, quality, and client satisfaction of each engagement with Illumia’s Integrated Payments software.

Responsibilities

• Accountability for overall performance and delivery of defined scope(s) of work as indicated by customer satisfaction, quality of products and/or services provided, level of profitability attained, and other such measures as may be designated.
• Serves as primary customer contact and manages overall company customer interface relationships for defined scope(s) of work to ensure responsiveness to customer needs and effective professional conduct.
• Serves as the conduit between stakeholders (internal and external customers) and the project implementation team through which requirements flow.
• Preparing project kickoff presentation decks, agendas, project plans and client workbooks and coordinating with the sales, client management and sales support teams to arrange project kick off calls.
• Scheduling meetings, documenting, and distributing agendas, call notes, and requesting resources to support client projects.
• Implement and manage project changes and interventions to achieve project outputs.
• Ensures timely project communication and appropriate generation, collection, dissemination, and storage of project information.
• Plans for Resource Management: acquires and manages team resource needs making the most effective use of people involved with the project – this entails day-to-day team management, team communication and maintains a high-performance goal-orientated attitude.

Requirements

• Bachelor’s degree in Business Administration or Project Management.
• 2-3 years proven experience in program or project management leading clients and team members through large complex system implementation and integrations.
• Demonstrated success working in a fast-paced, dynamic work environment such as management consulting.
• Client interfacing responsibilities in a management consulting setting demonstrating strong client relationship skills – ability to partner with technical as well as project leaders from client organizations to drive overall solution, manage issues/risks/dependencies and facilitate schedule/scope conversations.
• Experience managing the scope of projects – budgetary responsibilities highly preferred.
• Demonstrated communication, presentation skills, analytical and problem-solving skills, short term, and long-term planning skills.
• Strong client relationship skills – ability to partner with technical as well as project leaders from client organizations to drive overall solution, manage issues/risks/dependencies and facilitate schedule/scope conversations.
• Has strong general computer skills (Microsoft Office, web applications, etc.).

Qualifications

• Confident speaker and team player attitude.

Skills

• Technical skills.
• Ability to read a room, build trust across functions, and bring people along.

Benefits

• Flexible time off to include paid holidays and volunteer time.
• Robust health, dental, and vision insurance plans on your first day of employment.
• Comprehensive employee assistance program (EAP).
• Employer-paid life insurance/AD&D/short-term and long-term disability insurance.
• Flexible spending account (FSA) or health savings account (HSA).
• Matched 401(k) Employee stock purchase plan.

Pay

Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity, or commissions.

Schedule

25% travel as needed – Further advancement will require travel up to 50%