Associate Project Manager

Description Summary

The Associate Project Manager is a developmental role designed to prepare high-potential employees to become full Project Managers within ERX. Working directly alongside an assigned Project Manager, the Associate Project Manager learns and supports all phases of residential and commercial restoration and repair projects from budgeting and work order management to material procurement, trade coordination, job tracking, and customer communication.

Project Scope, Budgeting & Cost Control

• Comprehend job files, scopes of work, estimates, and job diaries to understand full objectives and requirements of each project.
• Assist with pre-visit preparation, including review of loss details, insurance information, and job documentation.
• Learn and assist in building project budgets, including labor, material, and subcontractor cost components.
• Aid in monitoring ongoing project costs against approved budgets to identify variances early and support corrective action.
• Create, review, and manage work orders in a manner that maintains budget accuracy and supports construction requirements.
• Support purchase order management, including generating and tracking purchase orders and understanding their role in maintaining overall budget control.
• Select vendors, order materials, and manage payment processes according to ERX’s approved procedures.
• Schedule material deliveries and coordinate trade scheduling in alignment with material delivery timelines and project sequencing.

Material & Trade Coordination

• Select and manage vendors based on ERX’s preferred material vendors and business rationale.
• Order materials and manage payment processes to maintain budget control.
• Coordinate subcontractor and trade scheduling to align with material delivery timelines and project sequencing.

Job Tracking & Communication

• Use DASH, ERX’s system of record, to manage all homeowner and internal communication and documentation.
• Support Project Manager communication with homeowners, adjusters, and internal teams via phone, text, and email as appropriate to the situation.
• Track and manage job progress from initiation through completion, including documentation practices used by the Project Manager.
• Confirm job completion with required documentation and customer sign-off.

Construction & Field Knowledge

• Maintain working knowledge of applicable local and state building code ordinances.
• Develop an understanding of construction practices and standards specific to each project type; requires regular on-site presence.
• Maintain job site cleanliness, including performing physical labor as needed.
• Coordinate dump/debris removal schedules in alignment with on-site construction activity.
• Perform general contractor punch work as needed to complete projects, including carpentry, drywall, flooring, and insulation.

ERX Systems, Training & Customer Service

• Complete ERX-provided training and follow established guidelines on Project Manager processes and performance expectations.
• Learn ERX’s customer communication standards, including how to speak with and listen to customers, to ensure each homeowner feels prioritized throughout their project.
• Other duties as assigned.

Requirements Qualifications

• Education and/or Experience: High School Diploma or GED required. Prior experience in construction, restoration, or a related trade is preferred but not required; a strong willingness to learn is essential.
• Industry Knowledge: Working knowledge of, or strong willingness to learn, the restoration and construction industries, including budgeting, material procurement, and subcontractor management.
• Language Skills: Ability to read and comprehend job scopes, estimates, work orders, and related job documentation. Ability to communicate clearly and professionally in writing and verbally.
• Mathematical Skills: Ability to understand and assist with budget calculations, cost tracking, and material quantities.
• Reasoning Ability: Ability to learn construction processes and codes, identify budget or schedule variances, and apply sound judgment under the guidance of a Project Manager.
• Computer Skills: Must be able to learn and effectively operate DASH; all notes, documents, and job interactions will be tracked through DASH. Proficiency in Microsoft Office Suite preferred.
• Physical Requirements: Must be able to perform physical labor on job sites, including punch list work and site cleanliness tasks. Must be able to stand, walk, sit, and use hands to handle or feel objects, tools, or controls. Must be able to lift and/or move up to 60 pounds. Frequently exposed to fumes or airborne particles, moving mechanical parts, and vibration. Exposure to heat and humidity; noise level in the work environment can range from moderate to loud.
• Work Environment: Regular time on active job sites in addition to office-based work supporting job documentation, budgeting, and communication. The noise level in the office environment is usually quiet; noise levels at job sites can range from moderate to loud. Travel between job sites and office locations should be expected as a routine part of this role.