Associate Project Manager

Primary Responsibilities

• Maintain current and ensure transparency of critical milestones, including internal & external kick off meetings, progress payments (ADRs), procurement, site delivery, engineering reviews & documentation, production/programming, field installation, substantial completion, and closeout meetings.
• Work alongside other departments to update progress associated with applicable deliverables, recording updated status using company standard tool(s) for shared visibility.
• Record keeping of project deliverables and service order tasks in company standard tool(s) for tracking and assignments.
• Cordination with Field Supervisor to schedule all field labor.
• Analyze and report data to ensure quality assurance of time, cost, and scope for assigned projects.
• Cooordinating with SPM to discuss project process; attend recurring department meetings.
• Assist SPM with interoffice coordination such as, but not limited to, change orders, monitoring labor hours, and accounting for proper billing.
• Perform other duties assigned by SPM, including but not limited to working with subject matter experts on design related issues, following up on open procurement needs, attending site meetings, assisting field staff, facilitating internal and external project related meetings, and general administrative tasks.
• Manage ownership of project closeout, including maintenance and tracking of punch lists, coordination with trade partners, triggering substantial completion milestone and associated deliverables, and administrative closeout.
• During periods of peak demand, fulfill project manager responsibilities for small-to-medium sized projects.
• Leverage SPM for guidance as needed.

Job Requirements

• 7 or more years of experience in the design, installation, and oversight of A/V projects, preferably in home automation.
• Demonstrated experience using project management software and tools.
• Prior experience using ConnectWise a plus.
• Industry certifications a plus. CAPM or PMP certification a plus.
• Experience interacting with stakeholders at all levels; over communicator.
• Demonstrated ability to self-motivate and follow-through.
• Attention to detail, strong organizational skills, the ability to meet tight deadlines, and able to multi-task conflicting critical requests.
• Ability to think both strategically and tactically to drive execution.
• Should be equally comfortable with long term planning and day-to-day progress tracking and execution.
• Proven track record of taking ownership and of delivering results in a fast-paced environment.
• Have a solid grasp of customer success and ample experience developing client relationships, working with clients directly to find solutions.
• Demonstrated desire for continuous learning and improvement.