Associate Project Manager

Essential Duties & Responsibilities

• Lead multiple, external client implementations, ensuring project deliverables included in the engagement contract are completed timely with client satisfaction
• Serve as primary contact and escalation point for clients and implementation team members for respective implementations
• Build and maintain positive relationships with clients, banks, and business partners
• Achieve revenue targets by accurately forecasting project go-live dates, meeting forecasted completion dates, and escalating as needed to ensure projects remain on track
• Proactively set and manage expectations with internal and external stakeholders regarding project scope, deliverables, timelines, status reporting, and issues & risks
• Establish, socialize, manage, and maintain the project plan with internal and external stakeholders
• Collaborate with Data Operations and Implementation Consulting teams to ensure quality deliverables are completed timely
• Create, update, and communicate Project Schedules including dates, status, and changes
• Accountable for issue and risk identification and facilitation of appropriate resources necessary to resolve issues timely with go to green plans set as needed to keep projects on track
• Provide weekly status reporting to clients, management team, and internal staff
• Plans and leads internal and external project calls
• Identifies, documents, and follows up on action items, tasks, and decisions
• Facilitate smooth transitions between teams to provide a holistic client experience
• Remain knowledgeable of changes to CINC solutions and the industry
• Remain knowledgeable of changes to CINC solutions and the industry
• Maintain a high level of commitment to superior client satisfaction throughout the entire duration of the client relationship

Minimum Requirements & Competencies

• Bachelor’s Degree
• 2+ Years of Project Management experience
• Excellent written and verbal communication skills
• Strong organizational, analytical, and problem-solving skills
• Exceptional business acumen
• Able to prioritize workload and work effectively with minimal supervision; demonstrated ability to work concurrently on multiple projects in a matrix environment
• Demonstrated ability to work in a team environment that requires quick turnaround and quality output
• Highly skilled in the use of personal computers and related software applications, including but not limited to intermediate knowledge of the following Microsoft products: Excel, PowerPoint, Project, and Outlook
• PMP Certification a plus
• Change Management experience a plus
• Previous experience in property management operations, consulting, or general finance
• Previous experience with direct client/external-facing engagements

Core Values and Culture Expectations

• Demonstrates integrity and ethics in day-to-day tasks and decision making, adheres to CINC Systems’ core values of humble, accountable, team-oriented, operates effectively in the CINC Systems environment and the environment of the work group, maintains a focus on self-development and seeks out continuous feedback and learning opportunities.
• Maintains confidentiality in communications and interactions as appropriate.

Benefits

• Great working environment
• Growth opportunities
• Work/life balance
• Medical
• Dental
• Vision
• Life Insurance
• Short-term & Long-term disability insurance
• Flexible Spending Plan (childcare & healthcare)
• 401K (matching available)
• 136 hours of paid time off per year
• 10 paid holidays per year plus bonus holiday (birthday – paid day off)
• 2 self-care/mental health days per year
• Free snacks, coffee, and Coca-Cola products (when in office)

CINC is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.