Associate Programmatic Account Manager

About the role

As an Associate Programmatic Account Manager at Samba TV, you’ll own day-to-day account management for a portfolio of agency and brand-direct clients, ensuring they get the most out of Samba’s audience targeting and measurement solutions. You’ll serve as the go-to point of contact across the full campaign lifecycle—planning, audience setup, activation, QA, and reporting—and partner directly with Sales, Product, and Measurement to drive adoption, performance, and growth. This is a high-ownership role for someone early in their programmatic career who is ready to take direct responsibility for client relationships, campaign outcomes, and account growth.

Responsibilities

• Own day-to-day account management for a portfolio of brand-direct and agency clients, serving as the primary point of contact across planning, audience setup, activation, QA, and reporting
• Lead client onboarding, platform training, and ongoing enablement to ensure clients derive full value from Samba TV’s audience and measurement solutions
• Manage audience segment setup and delivery across major DSPs, SSPs, DMPs, and social platforms; troubleshoot activation issues and coordinate with technical teams for quick resolution
• Monitor campaign delivery, identify risks and underdelivery early, and produce performance summaries, insights, and business reviews to drive adoption and growth
• Partner with Sales on account plans, renewals, pre-sale planning, and upsell opportunities, aligning client goals with Samba’s audience and measurement solutions
• Act as the feedback loop between clients and internal teams (Product, Measurement, Revenue Operations, Finance) to improve ease of activation, workflow efficiency, and audience performance
• Represent Samba’s audience products with subject-matter expertise and a consultative, client-first approach; stay current on programmatic trends and contextual targeting best practices

Qualifications

• 1-2 years of experience in account management, customer success, campaign operations, client services, or a similar role within ad tech, digital media, or programmatic advertising (relevant internships count)
• Working understanding of programmatic advertising concepts, including DSPs, SSPs, DMPs, and digital campaign workflows
• Familiarity with one or more DSPs (e.g., The Trade Desk, DV360, Yahoo DSP) and/or SSPs (e.g., OpenX, Magnite, Freewheel); hands-on exposure is a plus
• Strong written and verbal communication skills, with confidence engaging clients directly via email and on calls
• Analytical mindset with an interest in campaign performance and data-driven decision-making
• Strong Excel skills (SUMIFS, INDEX/MATCH, pivot tables, VLOOKUP); SQL is a plus
• Proficiency with CRM and project management tools (Salesforce, Jira, Asana, Trello, etc.)
• Eagerness to deepen expertise in programmatic, audience, and contextual advertising
• BA/BS with a focus on marketing, business, data, communications, or related experience

Skills

• Curious: Always learning, humble when you don’t know something, and eager to grow into a programmatic expert
• Proactive: You take ownership, anticipate client needs, and move fast to deliver value
• Collaborative: You’re a team player who thrives in a fast-paced, cross-functional environment
• Detail-oriented: You stay organized across multiple clients and tasks and care about getting the small things right

Pay

Samba TV expects to offer a base salary between $70,000 - $80,000 USD per year for roles performed in California; actual base salary offered will depend on various factors including but not limited to location, experience, and performance. The estimated annual salary range for this role is $84,000 - $94,000 USD. Base salary is just one component of Samba TV’s total compensation package, which may also include bonuses, short-term incentives, long-term incentives, health insurance, wellness offerings, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO).

Benefits

• Health insurance
• Wellness offerings
• Life and disability insurance
• Retirement savings plan
• Paid holidays and paid time off (PTO)