Associate Program Manager - AI Research

About the role

As an Associate Program Manager on the Salesforce AI Research Team, you will support a wide range of projects, reporting to the operations team under the AI Research Program Manager and Director of Operations. This role requires a proactive individual who consistently seeks process improvements, works autonomously, communicates effectively, and maintains high attention to detail.

Responsibilities

• Onboarding and New Hire Support: Refresh onboarding documents, liaise with hiring managers, manage the intern program, and track and assist all new hires.
• Procurement Execution: Set up new vendors, manage contract negotiations, open POs, and execute payment schedules.
• Track and manage budgets for specific projects, including swag, internal events, conference events, user interviews, and other tools.
• Present at team meetings to broadcast upcoming activities and events, including team participation expectations, attendee preparation, timing, location, and transportation.
• Support the AI Research Monthly Meeting by providing updates on upcoming events, team announcements, and project updates.
• Conference Management: Support the AI Research team’s presence at conferences by gathering and publicizing accepted papers, managing poster/oral presentation schedules, collaborating with researchers on branding, and working with PMM on marketing collateral.
• Organize strategic meetings with the Operations team, including All Hands, Leadership Offsites, budget meetings, and V2MOM reviews.
• Team Events: Assist in planning team events throughout the year for both the wider AI Research Team and individual manager teams.
• Volunteer Events: Plan at least one large-scale volunteer event per quarter and communicate additional volunteer opportunities to ensure yearly volunteer hour goals are met.
• Evangelism and Academic Paper Tracking: Track and manage all academic papers submitted to top-tier AI research conferences, supply up-to-date numbers to executive leadership, and work with marketing to keep the website updated and evangelize research impact.
• Create and manage project plans, monitor and review project progress and timelines, adjust schedules as needed, and resolve issues to ensure project success.
• Ensure on-time and on-budget delivery of projects while adhering to project gates and governance.
• Track utilization of project resources and manage against resource allocation and budget, including on-time entry and approvals for project timesheets.
• Manage day-to-day execution of project implementations, assist with planning, tracking, documentation, and status updates.
• Manage one to two large projects and multiple small to medium-sized projects requiring complex cross-functional collaboration.
• Leverage business knowledge to drive business process improvements.
• Create and maintain comprehensive project documentation.
• Demonstrate excellent partner-facing and internal communication skills, both written and verbal.
• Travel 1-2 times per year for conferences or other events.

Office Requirements

• Based in San Francisco.
• Required to work in the office 10 times per quarter in line with T&P Org requirements.
• Support in-office events in Palo Alto as needed.

Qualifications

• 2-3 years of administrative, project management, or relevant experience.
• Experience managing programs for a highly technical and/or AI team is preferred.

Pay

The typical base salary range for this position is $99,400 - $150,300 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range is $118,900 - $163,500 annually. The range represents base salary only and does not include company bonus, incentive for sales roles, equity, or benefits.

Benefits

• Time off programs.
• Medical, dental, vision, and mental health support.
• Paid parental leave.
• Life and disability insurance.
• 401(k) and employee stock purchasing program.

More details about company benefits can be found at Salesforce Benefits.