Associate Program Director – Technology/Digital Transformation

About The Role

As a Program Principal, you will lead complex technology transformation programs that help clients achieve strategic business outcomes and accelerate modernization initiatives. You will collaborate with executive stakeholders, delivery teams, solution architects, and client leadership to drive successful program delivery, strengthen client relationships, and identify opportunities for growth.

Responsibilities

• Lead large-scale programs and strategic initiatives, ensuring successful delivery of scope, schedule, budget, quality, and business outcomes.
• Serve as the primary point of contact and escalation for client engagements, building trusted relationships with executive stakeholders.
• Define, track, and manage business outcomes, ensuring projects deliver measurable value to clients.
• Partner with sales, pre-sales, and account teams to identify new opportunities and support account growth initiatives.
• Lead project governance, client communications, status reporting, risk management, and change management activities.
• Develop Statements of Work (SOWs), change requests, proposals, and other client-facing deliverables.
• Facilitate workshops, roadmap discussions, and strategy sessions with business and technology stakeholders.
• Collaborate with consultants, architects, and client teams to translate business requirements into actionable project plans and user stories.
• Provide leadership, coaching, and mentorship to consulting teams while fostering a culture of collaboration and continuous improvement.
• Drive delivery excellence by enhancing methodologies, templates, frameworks, and best practices across engagements.

Requirements

• Bachelor's degree in Computer Science, Information Systems, Management, Business, or a related field, or equivalent experience.
• 10+ years of experience in management consulting, program management, technology consulting, or transformation leadership roles.
• Proven experience leading large, enterprise-scale technology programs and client engagements.
• Strong understanding of project management methodologies, Agile delivery frameworks, and organizational change management practices.
• Experience managing client relationships and executive-level stakeholder communications.
• Demonstrated success managing program financials, resource planning, budgets, and delivery governance.
• Strong facilitation, analytical, problem-solving, and communication skills.
• Ability to create and present executive-level presentations and recommendations.

Qualifications

• Experience with process consulting, business transformation, business analysis, or organizational change management initiatives.
• Knowledge of cloud-based enterprise platforms such as ServiceNow, Workday, Oracle Cloud, Jira, or similar technologies.
• PMP, CAPM, Agile Scrum Master, ITIL, or related certifications.
• Experience supporting business development, proposal development, and account expansion activities.
• Experience leading enterprise modernization and digital transformation programs.
• Strong consulting background with the ability to engage senior business and technology leaders.

Skills

• Leadership and team management skills.
• Strategic thinking and problem-solving abilities.
• Excellent communication and interpersonal skills.
• Project management and delivery expertise.
• Client relationship management.
• Agile methodologies and change management.

Benefits

• Medical/Dental/Vision/Life Insurance.
• Paid holidays plus Paid Time Off.
• 401(k) plan and contributions.
• Long-term/Short-term Disability.
• Paid Parental Leave.
• Employee Stock Purchase Plan.

Pay

The annual salary for this position will be in the range of $160,000 - $180,000 depending on experience and other qualifications of the successful candidate.

Schedule

This is a remote position open to qualified applicants in the United States. The working arrangements for this role are accurate as of the date of posting and may change based on project, business, or client requirements.