Associate Program Director - Behavioral Health

The Purpose of Your Role

The Associate Program Director plays a pivotal role in ensuring the fidelity of clinician teams and business operations. The focus is on maintaining effectiveness and efficiency while upholding quality, efficacy, and the OCD Anxiety Centers value drives within decision-making processes and professional conduct. Collaboration with the Program Director contributes significantly to ensuring both staff and clients prioritize and achieve the highest standards of care and service.

Your Role at OCD Anxiety Centers

OCD Anxiety Centers has a true passion for bringing help and hope to some of the most underserved clinical populations. We strive to change the lives of individuals and their families who have been suffering from unrelenting anxiety, disturbing and terrifying thoughts, uncontrollable worry, exhausting behaviors and rituals, and avoidance that keeps them from living their lives. We are an evidence-based practice, which means we do what works, stay up to date with scientific research, and regularly attend international training to keep us at our very best.

Core Responsibilities

• Engage in 25 hours of face-to-face client interaction through mentoring, auditing, and individual sessions.
• Maintain a caseload of 4 or more clients based on facility needs.
• Provide validation and a supportive environment for clients, eliminating neutralizing behaviors.
• Collaborate with the Program Director on clinician effectiveness, program success, operational efficiency, and clinical KPIs.
• Maintain comprehensive written documentation, ensuring high client satisfaction and effective grievance management.
• Oversee psychotherapeutic interventions for OCD and other mental health disorders.
• Plan, organize, and implement evidence-based protocols for group settings, treatment coordination, and individual psychotherapy.
• Work closely with the Program Director to ensure adherence to programming and operations, supporting the clinical team with problem-solving.
• Provide clinical supervision and oversight for Behavioral Health Technicians, contributing to the interdisciplinary treatment team.
• Assist the Program Director in organizing workflow and addressing identified problems.
• Support and model OCD Anxiety Centers business processes, focusing on current and future developments.
• Master de-escalation techniques, crisis planning, and management, adhering to company policies.
• Perform other duties as assigned.

Leadership and Management

• Collaborate on motivational strategies and treatment plans.
• Conduct regular reviews of treatment plans to minimize unused approved days and early discharges.
• Manage and negotiate peer-to-peer reviews with insurance companies.
• Implement initiatives to enhance employee satisfaction and address concerns identified in surveys.
• Generate and present regular reports on KPIs to evaluate progress.
• Lead, train, and mentor staff, fostering a culture of teamwork, achievement, and respect.
• Oversee clinical integrity, referral management, and facility budget.
• Ensure staff training and achievement of standardized KPIs.
• Conduct Train the Trainer coaching, audits, and floor training for clinical fidelity, monitoring productivity, and providing feedback.
• Manage time cards and requests for direct reports, engaging with employees for training and skill development.
• Foster a positive work environment by actively supporting teamwork, encouraging open communication, and modeling a collaborative and respectful approach to interactions with colleagues and team members.