Associate Production Underwriter (hybrid)

In this developmental role within the underwriter job family, you will build a strong foundation in commercial insurance through comprehensive, line-of-business-specific training. You will learn and apply fundamental insurance principles and risk analysis concepts while ensuring the accuracy of information and system-generated results.

This is a Hybrid role requiring 50% or more in-office work at one of the following locations: Madison, WI; Boston, MA; St. Joseph, MO; Phoenix, AZ; Minneapolis, MN; Keene, NH; or Denver, CO.

Responsibilities

• Apply a structured underwriting process to evaluate risk, determine eligibility, and document decisions for less complex commercial lines, under limited authority and guidance.
• Develop competence in coverage selection and pricing determinations.
• Conduct underwriting reviews of new business policies for Businessowners (BOP), Commercial Package, General Liability, Inland Marine, Auto, and Umbrella insurance to ensure eligibility and align rate to risk.
• Collaborate with agency owners and staff to gather information for sound underwriting decisions.
• Analyze BOP and Commercial Package surveys to determine policy acceptability within your authority.
• Review state-specific guidelines for policy cancellations, non-renewals, or recommendation letters for corrective action.
• Manage and process documentation related to recommendation letters and policy updates.
• Contribute to underwriting process documentation by creating, reviewing, or revising business-related rule documents and articles.
• Prepare standardized reports, track underwriting actions, and provide metric reports to management.

Requirements

• Demonstrated experience in providing customer-driven solutions, support, or service.
• Basic understanding of insurance policy services and operational workflows.
• Proven ability to communicate effectively with customers and partners to resolve issues.
• Basic knowledge of mathematical concepts for calculating loss ratios and key underwriting formulas.
• Insurance coursework (e.g., CIC, CPCU) is preferred but not required.

Travel Requirements

Up to 10%.

Physical Requirements

Work primarily involves sitting and standing.

Pay

Position compensation range: $27.46 - $45.11 per hour. Compensation may vary based on job level and geographic work location. Relocation support is offered for eligible candidates.

Benefits

• Comprehensive medical, dental, and vision benefits.
• Wellbeing programs supporting physical, emotional, and financial health.
• Competitive 401(k) contribution and pension plan.
• Annual incentive program.
• 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees).
• Student loan repayment program.
• Paid-family leave.

Additional Information

• All employees participate in New Employee Orientation during their first week, held in person at Madison, WI Headquarters or a core location (may occasionally be virtual).
• Offer contingent on results of applicable background checks and signing a non-disclosure agreement for proprietary information.
• Sponsorship is not available for this position.