Associate Process Manager

Who We Are

Founded in 2005, 2K Games is a global video game company, publishing titles developed by some of the most influential game development studios in the world. Our studios are responsible for developing 2K’s portfolio of world-class games across multiple platforms. Include Visual Concepts, Firaxis, Hangar 13, CatDaddy, Cloud Chamber, and HB Studios. Our portfolio of titles is expanding due to our global strategic plan, building, and acquiring exciting studios whose content continues to inspire millions of players around the world! 2K publishes titles in today’s most popular gaming genres, including sports, shooters, action, role-playing, strategy, casual, and family entertainment.

At 2K, we pride ourselves on creating an inclusive work environment, which means encouraging our teams to Come as You Are and do your best work! We are dedicated to diversity and inclusion and want our community of candidates to reflect this commitment. We encourage all qualified applicants to explore our global positions. 2K is headquartered in Novato, California, and is a wholly owned label of Take-Two Interactive Software, Inc. (NASDAQ: TTWO).

JOB RESPONSIBILITIES

• Assist with conducting process improvement initiatives to increase efficiency, standardization, streamline work, and reduce waste.
• Partner with manager to build schedules, track dependencies and status, ensuring they are maintained and adjusted.
• Aid in writing documentation, process walkthroughs, maintaining SDLC methodologies, and improving departmental processes.
• Contribute to process improvement by standardizing templates and documentation practices in tools like Confluence, Jira, and TestRail from Director’s plan.
• Ability to manage multiple tasks simultaneously and adapt to shifting priorities.
• Interest in developing skills in project management and process improvement.

KNOWLEDGE AND SKILLS

• Core Skills
• Attention to Detail – ensuring accuracy in documentation, schedules, and process updates.
• Communication (Written & Verbal) – clear documentation, status updates, and collaboration.
• Analytical Thinking – ability to identify inefficiencies, gather feedback, and suggest improvements.
• Adaptability & Flexibility – comfortable with shifting project needs, tools, and priorities.
• Organization & Time Management – ability to prioritize, handle multiple tasks, and adjust to changing priorities.
• Problem-Solving – contributing to solutions for workflow bottlenecks or process gaps.
• Technical/Tool Knowledge
• Project & Task Tracking Tools – basic to intermediate use of Jira (or similar tools like Asana, Trello, MS Project).
• Documentation Tools – Confluence, Google Workspace, MS Office (especially Excel/Word), TestRail (or similar).
• Scheduling & Tracking – understanding task dependencies, timelines, and milestone tracking.
• Workflow/Methodologies – awareness of SDLC, Agile/Scrum, or Waterfall basics.
• Template & Standardization Practices – ability to apply consistency in formatting, process docs, and reporting.
• Foundational Knowledge
• Project Management Fundamentals – exposure to PM principles (scope, timeline, resources, risk).
• Change Management Awareness – understanding how process changes affect teams and work output.

REQUIRED QUALIFICATIONS

• 3+ years in a Quality Assurance Lead or Game Production position.
• Strong proficiency with productivity tools (e.g., Microsoft Office, Google Workspace, Confluence) and project management software (e.g., Jira or MS Project).
• Excellent writing and documentation skills.
• Excellent organizational and time-management skills with a keen attention to detail.

PREFERRED QUALIFICATIONS

• Excellent understanding of Development and QA process, tools, and practices.
• Experience working in fast-paced or cross-functional team environments.
• Familiarity with project management methodologies (Agile, Waterfall, or hybrid).