Associate Principal - Package Implementation

Job Summary

Lead and drive experience led product design initiatives to enhance customer satisfaction and business outcomes.

Job Description

Leverage deep experience in experience led product methodologies to lead the design and development of customer centric products. Collaborate with cross-functional teams to integrate customer insights into product strategies and roadmaps. Influence product innovation and improvements through expertise in customer experience and product design. Drive the adoption of experience led design principles across the product lifecycle to ensure consistent and impactful user experiences. Analyze market trends and customer feedback to identify opportunities for enhancing product value and engagement. Mentor and guide teams in applying experience led design techniques to solve complex customer challenges. Ensure alignment of product design with overall business objectives and customer needs within the Customer Experience skill cluster family.

Roles and Responsibilities

• Lead strategic initiatives to embed experience led product design across multiple product lines.
• Define and champion best practices for experience led product development within the organization.
• Partner with stakeholders to translate customer insights into actionable product features and enhancements.
• Oversee the end-to-end product design process ensuring high-quality deliverables that meet customer expectations.
• Drive continuous improvement by measuring product impact on customer experience and iterating accordingly.
• Foster a culture of customer centricity and innovation among product and design teams.
• Provide leadership and mentorship to junior designers and product managers promoting skill development in experience led design.

Other Details

• Variable Compensation: This position includes a bonus or variable payout component based on individual and organizational performance. Actual compensation within the range will be dependent upon the individual's skills, experience, performance and internal equity.
• Benefits/perks listed below may vary depending on the nature of your employment with LTIMindtree (“LTIM”):
• Comprehensive Medical Plan Covering Medical, Dental, Vision
• Short Term and Long-Term Disability Coverage
• 401(k) Plan with Company match
• Life Insurance
• Vacation Time, Sick Leave, Paid Holidays
• Paid Paternity and Maternity Leave

Disclaimer

The compensation and benefits information provided herein is accurate as of the date of this posting. LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.