Associate Principal, Health Plan Consulting

About the role

The Associate Principal, Health Plan Consulting plays a key role in delivering high-impact consulting engagements for health plans and large medical groups nationwide. This individual serves as a trusted advisor, analytics leader, and engagement facilitator, helping clients improve member experience, quality outcomes, retention, and drive sustainable financial results.

Responsibilities

• Lead analytics development and insight generation for consulting engagements focused on member experience, quality improvement, retention, and value-based care performance.

• Develop executive-ready presentations, reports, strategic recommendations, and client-facing deliverables that translate complex data into actionable business strategies.

• Facilitate client meetings, workshops, and performance reviews with executive and operational stakeholders.

• Support clients in designing and implementing experience transformation initiatives that improve quality, member satisfaction, and business outcomes.

• Define engagement success metrics and measurement frameworks that demonstrate client impact and ROI.

• Manage engagement workstreams and ensure deliverables are completed on time and at the highest quality standards.

Qualifications

• 5+ years of experience within a health plan, integrated delivery system, large medical group, healthcare services organization, or related healthcare environment.

• Experience leading or supporting quality improvement, member experience, patient experience, or population health initiatives.

• 3+ years of healthcare consulting or other client-facing advisory experience.

• Demonstrated experience supporting Medicare Stars, CAHPS, HEDIS, value-based care, or related healthcare quality programs.

• Exceptional analytical, quantitative, and problem-solving skills.

• Proven ability to perform complex healthcare data analysis and communicate findings effectively to executive audiences.

• Experience developing dashboards and visualizations using Power BI, Tableau, or similar analytics platforms.

• Advanced proficiency in Microsoft Office, including Excel and PowerPoint.

• Strong understanding of healthcare quality performance measures, outcomes reporting, and performance improvement methodologies.

• Outstanding communication, presentation, facilitation, and consulting skills.

• Strong project management and organizational capabilities with the ability to manage multiple priorities simultaneously.

• Comfortable working independently in a fast-paced client-facing environment.

• Highly collaborative, adaptable, and solution oriented.

• Pioneering ability to influence stakeholders and drive action through data-driven recommendations.