Jobs · Customer Service · New York

Associate - Prime Brokerage Client Services

TD Securities · New York, NY · 5 days ago
On-siteCustomer Service$150k/yrFull-time

About the role

The Associate Sales & Trading supports the US Rates Trading Division of TD Securities (USA) LLC. This role serves as support for the US Rates desk in New York, handling various responsibilities including trade input, discrepancy resolution, and client service.

Responsibilities

  • Provide high touch client service for a portfolio of institutional clients including hedge funds, asset managers, and ETF providers.
  • Manage key processes supporting the team such as Delta1 Reconciliation, Corporate Action Monitoring, EOD Trade Processing and Allocation, client cash settlements, new client onboarding, client reporting and audits, lifecycle, and reconciliation.
  • Maintain a high standard of service through timely responses, strong attention to detail, and resolutions to internal inquiries and client requests.
  • Monitor and validate daily swap trade activity across multiple trading platforms and counterparties to ensure transaction accuracy.
  • Liaise with Trading, Derivatives, and Sales partners across the firm in New York as well as global offices to effectively deliver product to clients.
  • Develop strong understanding of internal systems and work alongside external vendors to improve overall workflow.
  • Effectively communicate with management and key stakeholders across the greater Prime Services team domestically and abroad.
  • Gathers, researches information and analyzes the market, executes detailed data analysis and valuation, provides in-depth market reports and expert recommendations, identifies issues affecting clients and provides recommendations to remedy, develops deep client relationships and presents new ideas to clients, executes trades and secures deals with new clients, keeps market-making traders informed of relevant issues with their customers and products, obtains market prices from market-making traders and executes the trade, ensures all trades are confirmed with the broker/dealer, inputs trades (post execution), verifies transactions meet company policies and followed approved guidelines, researches and resolves trade discrepancies, confirms trade blotters against trades booked in systems, coordinates with back office on all failed trade status and communicates to front office, coordinates with back office on position breaks and reports to the front office, assists traders in mark-to-market process, coordinates trade reconciliation discrepancy resolution with back office, looks for ways to improve work flow efficiencies, reads and understands the Trading Supervision Standard, demonstrates governance, control and risk management behaviors in alignment with TD policies and practices.

Requirements

  • Bachelor's degree, or specialized training / equivalent work experience.
  • 3+ Years of related experience.
  • Ability to work independently with minimal supervision, establishes priorities, and possesses strong communication, analytical and problem solving skills.
  • Management experience and solid computer skills a must.

Qualifications

  • Highly proficient in Microsoft Office, including the ability to work comfortably within Excel.
  • Strong analytical problem-solving skills with emphasis on attention to detail.
  • Organized and able to manage multiple priorities in a deadline driven environment.
  • Prioritized proven ability to work well on teams, showing initiative, a positive attitude and a willingness to work hard.

Skills

  • Microsoft Office proficiency, particularly Excel.
  • Strong analytical and problem-solving skills.
  • Attention to detail and organizational skills.
  • Teamwork and collaboration abilities.
  • Effective communication and interpersonal skills.
  • Knowledge of internal systems and ability to work with external vendors.
  • Understanding of market dynamics and ability to execute trades.
  • Experience with trade reconciliation and discrepancy resolution.
  • Ability to manage multiple tasks and prioritize responsibilities.

Benefits

TD Securities offers a comprehensive benefits package including:

  • Health and well-being benefits.
  • Savings and retirement programs.
  • Paid time off (including Vacation PTO, Flex PTO, and Holiday PTO).
  • Career development and reward and recognition programs.

Pay

$150,000 - $150,000 USD

Schedule

Sedentary work.

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