Associate, Primary Servicing

About the role

SitusAMC is where the best and most passionate people come to transform our client’s businesses and their own careers. Whether you’re a real estate veteran, a passionate technologist, or looking to get your start, join us as we work together to realize opportunities for everyone, we proudly serve.

Responsibilities

• Ability to accurately interpret credit agreements, promissory notes etc. in order to determine operational feasibility and maintain data integrity of the commercial loan system of record.
• Responsible for funding and boarding new loans on the core loan system.
• Maintain a designated portfolio of customer accounts. Process payments, advances, payoffs, rate changes, interest and fee calculations and other maintenance related to these transactions as well as non-accrual and charge-off items.
• Process loan extension and modifications.
• Ability to calculates Prepayment Penalty on request for payoff statements.
• Perform post origination quality control loan audits to ensure that proper legal documents have been received.
• Conduct research necessary to address loan problems (data entry errors, payment exceptions/misapplications, etc.), resolve and communicate outcomes to appropriate parties.
• Manage high volumes of transaction processing and email correspondence with precision, ensuring all tasks are completed accurately and compliant with documented SLA’s.
• Manage communication (both oral and written) with various internal and external clients regarding various questions (both routine and exceptions) related to the proper servicing of the client’s CRE loans.
• Independently proof transactions (both cash and non-cash) and if applicable, initiate fund transfers due to borrowers and/or lenders in adherence with loan terms, servicing agreements and established servicing standards.
• Contribute effectively to organizational initiatives, drive team goals and foster a culture of continuous improvement, engagement, and inclusivity.
• Ensure adherence to internal policies, quality standards, and management direction while meeting contractual deliverables to clients and other external parties.
• Absolutely essential to be able to work independently and collaboratively in a team environment.
• Assist in compiling various internal reports and assist the asset managers and the portfolio management team with reporting to the client.
• Candidate will be assigned responsibilities with a specialized team within servicing focusing on (but not limited to) asset management, portfolio management, treasury services, escrow (including tax or insurance) administration.

Requirements

• Associate’s degree in accounting, finance, real estate, business, or equivalent level of education and experience.
• Experienced professional with 5+ years of industry and/or relevant experience, typically at a Loan Servicing and or Primary Servicing Analyst level role or external equivalent.
• Knowledge of Financial Products (Especially Loans, Guarantee and Stand by Letter of Credit etc.).
• Must be detailed oriented, able to prioritize, meet tight deadlines, multi-task, have excellent organizational, verbal and written skills, and be able to work independently and collaboratively in a team environment.
• Communicate effectively both orally and in writing to convey information clearly and effectively through both formal and informal documents and project a positive, professional image both internally and with external business contacts.
• Strong organizational skills and ability to multitask in a fast-paced environment with competing priorities.
• A can-do, proactive attitude and ability to work autonomously with confidence while escalating issues when appropriate, as well as with team members on shared responsibilities.
• Experience with excel, able to utilize multiple formulas and macros.

Benefits

The annual full time base salary range for this role is $59,000.00 - $80,000.00 Specific compensation is determined through interviews and a review of relevant education, experience, training, skills, geographic location and alignment with market data. Additionally, certain positions may be eligible to receive a discretionary bonus as determined by bonus program guidelines, position eligibility and SitusAMC Senior Management approval. SitusAMC offers PTO and paid holidays, the terms of which are set forth in the program policies. All full time employees also are eligible to participate in various benefit plans, including medical, dental, vision, life, disability insurance and 401K; in each case in accordance with the terms of the applicable plans.

Pay

Annual full time base salary range: $59,000.00 - $80,000.00

Schedule

Hybrid