Associate Premium Auditor

About the role

The Associate Premium Auditor conducts workers’ compensation premium audits by reviewing policyholder financial and operational records to accurately determine final earned premium. This entry-level role is designed as a two- to three-year development program that builds practical premium audit, workers’ compensation, and underwriting knowledge through hands-on experience, training, and application of established rules and procedures.

Responsibilities

• Review policyholder financial and operational records to determine accurate premium base exposures in accordance with the policy contract, applicable manuals, rules, and procedures.
• Analyze payroll, sales, subcontractor, and other supporting documentation to verify exposure information and identify items requiring clarification or follow-up.
• Prepare clear audit findings and supporting documentation that explain premium adjustments, classification decisions, and audit conclusions.
• Apply NCCI regulations, company guidelines, and established audit standards to support accurate, consistent, and well-documented audit outcomes.
• Maintain accurate audit documentation and follow established review practices to support quality assurance, consistency, and regulatory compliance.
• Communicate with policyholders and agents to explain the premium audit process, clarify exposure classifications, and maintain positive service-focused relationships.
• Respond to policyholder and agent inquiries with professionalism, empathy, and timely follow-through to support a positive audit