Associate Patient Care Coordinator
Primary Responsibilities
- Greets patients as they arrive and manage appropriate standard wait times
- Complete check-in and check-out tasks to include insurance verification, complete preauthorization and/or precertification of procedures and copy required documents
- Collects co-payments, co-insurance, deductibles and issues receipts
- Manages cashier box and daily deposits according to company policies
- Processes walk-in patients and visitors
- Answers phones and schedules appointments
- Answer telephone calls, re-direct calls as appropriate, assist callers with questions or concerns and take messages as needed
- Manages medical records (maintains, files/scans, prepares for schedule)
- Ensures all correspondence is scanned and/or filed, processes requests for medical records release and maintains appropriate logs, etc.
- Establish and maintain effective working relationships with patients, employees and the public
- Performs all other related duties as assigned
- A High School Diploma/GED
- 1+ years of customer service experience with strong communications both in person and via phone
- Basic level of proficiency with Microsoft applications
Required Qualifications
Pay and Benefits
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements).
The hourly pay for this role will range from $16 - $29 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
We’re honored to be recognized for our exceptional work culture
Learn more about our range of benefits designed to help you live well.
Life Resources and support to focus on what matters most to you, in every facet of your life.
Emotional Education, tools and resources to help you reduce and manage stress, build resilience and more.
Physical Health plans and other coverage to support wellness for you and your loved ones.
Financial Benefits for today and to help you plan for the future, including your retirement.