Associate Patient Account Representative

Job Responsibility

• Performs charge and payment entry;
• Aids review of physician's coding and identify possible conflicts in rules;
• Notifies physician when discrepancies are identified for correction;
• Collaborates in coordinating incoming mail with open queue charges to maintain queue status;
• Reads and interprets insurance explanation of benefits;
• Responds to insurance payer edits, rejections, and denials;
• Identifies cause of rejections and chooses most appropriate methods to resolve them;
• Creates detailed, well-versed typed letters to insurances and patients;
• Creates effective appeal packages to submit to insurances;
• Communicates in an effective professional manner when speaking with insurances and patients.

Job Qualification

• A High School Diploma or equivalent is required;
• One year of relevant experience is required.

Skills

Maintains organized files of incoming and completed work.

Benefits

N/A

Pay

N/A

Schedule

N/A