Associate Partner Manager

Be part of an amazing story—Macy’s is more than just a store. We’re a story that’s captured the hearts and minds of America for more than 160 years, filled with innovations, traditions, inspiring stores, irresistible products, and iconic events like the Macy’s 4th of July Fireworks and the Thanksgiving Day Parade. We’ve been part of countless memorable moments and milestones, making this a special place to work.

About the role

Macy’s Media Network (MMN) is seeking an energetic and driven Junior Partner Manager to join our rapidly growing Emerging & Marketplace sales pod. In this high-velocity role, you’ll be on the front lines of MMN’s expansion, tasked with unlocking revenue from Macy’s vast community of Marketplace sellers and emerging brands. Reporting to the Director of Sales for Emerging & Marketplace, you’ll act as a consultant and growth engine for small-to-mid-sized vendors. Your primary mission is to drive adoption of the new MMN Ad Center, transitioning vendors from zero spend to active, "always-on" self-service advertisers. This role is ideal for a hungry sales professional looking to build a career in Retail Media, AdTech, and Digital Sales.

Responsibilities

• New Business Acquisition (The Hunter)
  • High-Volume Outreach: Execute a high volume of outbound sales activity (calls, emails, LinkedIn) to engage net-new Marketplace sellers and 1P vendors who are not yet advertising with MMN.
  • Pitch & Convert: Articulate the MMN value proposition to business owners and marketing managers, effectively closing them on initial test budgets and pilot campaigns.
  • Pipeline Management: Maintain impeccable hygiene in our CRM (Salesforce/Boostr), logging all activity, accurately forecasting revenue, and moving hundreds of prospects through the sales funnel.
• Platform Adoption & Enablement (The Guide)
  • Ad Center Expert: Become a "power user" of the MMN Ad Center. Serve as the primary onboarding guide, walking clients through platform registration, campaign setup, and wallet funding.
  • Self-Service Migration: Identify clients currently relying on manual support and proactively train them to use self-service tools, freeing up your time to hunt for new business.
  • Troubleshooting: Act as the first line of defense for new advertisers facing setup hurdles, working closely with Ad Operations to resolve friction points quickly.
• Account Growth & Retention (The Farmer)
  • Performance Analysis: Monitor campaign performance for your book of business. Proactively reach out to clients with data-backed recommendations (e.g., "Your ROAS is high, you should increase your daily budget") to drive incremental revenue.
  • Upsell Opportunities: Identify high-performing brands within your portfolio and pitch them on seasonal events, new ad formats, or increased investment levels.
  • Feedback Loop: Gather real-time feedback from vendors regarding the Ad Center experience and relay this to your Director to help shape the product roadmap.
• Foster an environment of acceptance and respect that strengthens relationships with colleagues, customers, and communities.

Skills

• Sales DNA: You have a "hunter" mentality. You are not afraid of cold calling, handling objections, or hearing "no." You are motivated by hitting and exceeding numerical targets.
• Digital Fluency: You are comfortable learning new software quickly. Familiarity with self-service advertising platforms (Amazon Ads, Facebook Ads Manager, Google Ads) is a distinct advantage.
• Communication: You can explain complex digital concepts simply. You are just as comfortable writing a persuasive email as you are commanding a Zoom demo.
• Agility: You thrive in a fast-paced environment where priorities shift. You can manage a high volume of small accounts without letting details slip through the cracks.
• Data Literacy: You can look at a spreadsheet and understand basic media metrics (ROAS, CPM, CTR) and use them to tell a story to a client.

Requirements

• Ability to perform essential job functions such as communication, collaboration, and use of office and computer systems.
• Ability to access and review written and electronic information.
• Ability to move within the work environment and interact with workplace materials as needed to carry out job responsibilities.

Benefits

• Competitive pay and benefits.
• Comprehensive health and wellness coverage (medical, vision, dental, life, disability).
• 401(k) match to invest in your future.
• Paid time off and eight paid holidays.
• Continuous learning and leadership development opportunities.
• Colleague Resource Groups for community building and volunteer opportunities.
• Merchandise discounts.
• Performance-based incentives.
• Annual merit review.
• Employee Assistance Program with mental health counseling and legal/financial advice.
• Tuition reimbursement.

This position may be eligible for performance-based incentives/bonuses. Eligibility requirements may apply based on location, job level, classification, and length of employment.