Associate Optometrist( Van Couver, WA) LensCrafters

About the role

LensCrafters is a place for visionaries. We've got a vision for pairing state-of-the-art technology with a truly personal approach to eye care. At LensCrafters, we want every person who enters our doors to feel our passion for care. And that's why we're committed to taking care of you, so you can bring the best quality experience to our patients and customers. LensCrafters is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry.

Responsibilities

• Ensure executional excellence and winning results in partnership with the MOD and store team.
• Demonstrate commitment to exceed results through strong competency in KPI management and high accountability.
• Ensure Brand is known as the leading optical provider within the community.
• Operate as successful stakeholder to all leaders within the organization and local market.
• Place the patient/customer 1st and deliver excellent service.
• Strive to exceed expectations on all KPIs.
• Convey a commitment to providing unsurpassed Patient Service through ensuring staff performs the following Service Process steps:
  • Address all patients/customers visual life style needs
  • Make eyewear recommendations based on patients/customers' needs
  • Explain each step of the eye exam; listen carefully to patients/customers
  • Utilize available tools and visual aids to summarize and ensure patients understand each aspect of their vision, eye health, and overall well being
  • Communicate effectively with patients the need for annual eye exams. Ensure all patients are appointed in TAB for their next eye exam
• Conduct all services in accordance with protocol and accepted standards of care.
• Ensure all patients receive accurate diagnosis and appropriate recommendations.
• Establish a positive Doctor/patient relationship.
• Utilize and leverage effectively all technology to deliver unsurpassed patient/customer experiences.
• Ensure office systems are maintained.
• Maintain State Licensure in good standing and practices to the full scope of that license, responsible for maintaining Continuing Education requirements.
• Provide effective training and guidance to team members making use of Company provided programs.
• Deliver clear, motivating and constructive feedback in a timely manner to all associates.
• Create a positive culture linked to the corporate culture; identifies what motivates each individual and directs conversations and actions appropriately.
• Encourage associate decision making at the level closest to the patient.
• Maximize partnerships through leadership, participation and involvement.
• Take pride in the appearance of the office.
• Maintain safe working environment for all associates/patients.
• Lead by example.

Qualifications

• Doctor of Optometry
• Commitment to quality patient care
• Knowledge of current Optometric theory and technology
• Strong communicator and listener
• Problem solving ability
• Solid Organization skills

Pay

Pay Range: $80-$85 per hour

Schedule

Full-time