Associate Optometrist( Van Couver, WA) LensCrafters

About the role

LensCrafters is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products. The Associate Optometrist is a leader in the organization, delivering the brand promise, experience and key results through collaboration and teamwork.

Responsibilities

• Delivers the highest quality optometric care by performing clinical protocols while maximizing results and practice growth through strong partnership with the Manager of Operations (MOD), Store Manager (SMM) and team.
• Ensures executional excellence and winning results in partnership with the MOD and store team.
• Demonstrates commitment to exceed results through strong competency in KPI management and high accountability.
• Operates as a successful stakeholder to all leaders within the organization and local market.
• Places the patient/customer first and delivers excellent service.
• Strives to exceed expectations on all KPIs.
• Conveys a commitment to providing unsurpassed patient service by ensuring staff performs the following service process steps:
  • Address all patients/customers’ visual lifestyle needs.
  • Make eyewear recommendations based on patients/customers’ needs.
  • Explain each step of the eye exam; listen carefully to patients/customers.
  • Utilize available tools and visual aids to summarize and ensure patients understand each aspect of their vision, eye health and overall well-being.
  • Communicate effectively with patients the need for annual eye exams and ensure all patients are appointed in TAB for their next eye exam.
• Conducts all services in accordance with protocol and accepted standards of care.
• Ensures all patients receive accurate diagnosis and appropriate recommendations.
• Establishes a positive doctor/patient relationship.
• Utilizes and leverages effectively all technology to deliver unsurpassed patient/customer experiences.
• Ensures office systems are maintained.
• Maintains state licensure in good standing and practices to the full scope of that license; responsible for maintaining continuing education requirements.
• Provides effective training and guidance to team members making use of company-provided programs.
• Delivers clear, motivating and constructive feedback in a timely manner to all associates.
• Creates a positive culture linked to the corporate culture; identifies what motivates each individual and directs conversations and actions appropriately.
• Encourages associate decision-making at the level closest to the patient.
• Maximizes partnerships through leadership, participation and involvement.
• Takes pride in the appearance of the office.
• Maintains a safe working environment for all associates/patients.
• Leads by example.

Basic Qualifications

• Doctor of Optometry.
• Commitment to quality patient care.
• Knowledge of current optometric theory and technology.
• Strong communicator and listener.
• Problem-solving ability.
• Solid organizational skills.

Pay

$80–$85 per hour. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. A competitive bonus and/or commission plan may also be offered.