Associate Optometrist(Las Vegas, NV) LensCrafters

Job Description

The Associate Optometrist is a leader in the organization, delivering the brand promise, experience & the organization’s key results through collaboration & teamwork. Ensures all patients receive the highest quality Optometric care by performing clinical protocols while maximizing results & practices growth through strong partnership with the MOD, SMM & team.

Demonstrates commitment to exceed results through strong competency in KPI management & high accountability.

Operates as successful stakeholder to all leaders within the organization & local market.

Plays the patient/customer 1st & delivers excellent service.

Strives to exceed expectations on all KPIs.

Conveys a commitment to providing unsurpassed Patient Service through ensuring staff performs the following Service Process steps:

• Address all patients/customers visual life style needs
• Make eyewear recommendations based on patients/customers’ needs
• Explain each step of the eye exam; listen carefully to patients/customers
• Utilize available tools & visual aids to summarize & ensure patients understand each aspect of their vision, eye health, & overall well being
• Communicate effectively with patients the need for annual eye exams. Ensure all patients are appointed in TAB for their next eye exam

Cleanses all services in accordance with protocol & accepted standards of care.

Ensures all patients receive accurate diagnosis & appropriate recommendations.

Establishes a positive Doctor/patient relationship.

Utilizes & leverages effectively all technology to deliver unsurpassed patient/customer experiences.

Maintains State Licensure in good standing & practices to the full scope of that license, responsible for maintaining Continuing Education requirements.

Provides effective training & guidance to team members making use of Company provided programs.

Delivers clear, motivating & constructive feedback in a timely manner to all associates.

Creates a positive culture linked to the corporate culture; identifies what motivates each individual & directs conversations & actions appropriately.

Encourages associate decision making at the level closest to the patient.

Takes pride in the appearance of the office.

Maintains safe working environment for all associates/patients.

Basic Qualifications

Doctor of Optometry

Commitment to quality patient care

Knowledge of current Optometric theory & technology

Strong communicator & listener

Problem solving ability

Solid Organization skills