Associate Optometrist ( Reno,NV) Lens Crafters

About the Role

LensCrafters is a place for visionaries, pairing state-of-the-art technology with a truly personal approach to eye care. As an Associate Optometrist, you will deliver the brand promise, ensure high-quality optometric care, and drive practice growth through collaboration with the MOD, SMM, and store team. This role is ideal for a passionate leader who strives to exceed expectations and serve as a leading ambassador of the LensCrafters brand.

LensCrafters is part of EssilorLuxottica, a global leader in vision care products, including iconic eyewear, advanced lens technology, and digital solutions. Join a global community of over 200,000 dedicated employees transforming the eyewear and eyecare industry.

Responsibilities

• Ensure executional excellence and winning results in partnership with the MOD and store team.
• Demonstrate commitment to exceeding results through strong competency in KPI management and high accountability.
• Position the brand as the leading optical provider within the community.
• Serve as a successful stakeholder to all leaders within the organization and local market.
• Prioritize patient/customer needs and deliver excellent service.
• Exceed expectations on all KPIs.
• Convey a commitment to unsurpassed patient service by ensuring staff follows service process steps:
  • Address all patients/customers' visual lifestyle needs.
  • Make eyewear recommendations based on patients/customers’ needs.
  • Explain each step of the eye exam and listen carefully to patients/customers.
  • Utilize available tools and visual aids to summarize and ensure patients understand their vision, eye health, and overall well-being.
  • Communicate the need for annual eye exams and ensure patients are scheduled for their next exam in TAB.
• Conduct all services in accordance with protocol and accepted standards of care.
• Ensure all patients receive accurate diagnoses and appropriate recommendations.
• Establish a positive doctor/patient relationship.
• Leverage technology to deliver unsurpassed patient/customer experiences.
• Maintain office systems and ensure a safe working environment.
• Maintain state licensure in good standing, including continuing education requirements.
• Provide effective training and guidance to team members using company-provided programs.
• Deliver clear, motivating, and constructive feedback in a timely manner.
• Foster a positive culture aligned with corporate values, identifying individual motivators and directing conversations appropriately.
• Encourage associate decision-making at the level closest to the patient.
• Maximize partnerships through leadership, participation, and involvement.
• Maintain pride in the appearance of the office.
• Lead by example.

Qualifications

• Doctor of Optometry degree.
• Commitment to quality patient care.
• Knowledge of current optometric theory and technology.
• Strong communication and listening skills.
• Problem-solving ability.
• Solid organizational skills.

Pay

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills, and local minimum wage requirements. You may also be offered a competitive bonus and/or commission plan.

Benefits

A first-class total rewards package may include:

• Health care benefits.
• Retirement savings plans.
• Paid time off/vacation.
• Various employee discounts.