Associate Optometrist ( Reno,NV) Lens Crafters (Reno, Nevada, 89501)

LensCrafters is a place for visionaries, pairing state-of-the-art technology with a truly personal approach to eye care. We’re committed to taking care of you so you can bring the best quality experience to our patients and customers. LensCrafters is part of EssilorLuxottica, a global leader in vision care products, including iconic eyewear, advanced lens technology, and cutting-edge digital solutions.

About the role

The Associate Optometrist is a leader in the organization, delivering the brand promise and key results through collaboration and teamwork. This role ensures all patients receive the highest quality optometric care while maximizing practice growth through strong partnerships with the Managing Optician of the Day (MOD), Store Marketing Manager (SMM), and team.

Responsibilities

• Ensure executional excellence and winning results in partnership with the MOD and store team.
• Demonstrate commitment to exceed results through strong competency in KPI management and high accountability.
• Ensure the brand is known as the leading optical provider within the community.
• Operate as a successful stakeholder to all leaders within the organization and local market.
• Place the patient/customer first and deliver excellent service.
• Strive to exceed expectations on all KPIs.
• Convey a commitment to providing unsurpassed patient service by ensuring staff performs service process steps, including:
  • Addressing all patients/customers' visual lifestyle needs.
  • Making eyewear recommendations based on patients/customers’ needs.
  • Explaining each step of the eye exam and listening carefully to patients/customers.
  • Utilizing available tools and visual aids to summarize and ensure patients understand their vision, eye health, and overall well-being.
  • Communicating effectively the need for annual eye exams and ensuring all patients are appointed for their next exam.
• Conduct all services in accordance with protocol and accepted standards of care.
• Ensure all patients receive accurate diagnosis and appropriate recommendations.
• Establish a positive doctor/patient relationship.
• Utilize and leverage all technology to deliver unsurpassed patient/customer experiences.
• Ensure office systems are maintained.
• Maintain state licensure in good standing and practice to the full scope of that license; responsible for maintaining continuing education requirements.
• Provide effective training and guidance to team members using company-provided programs.
• Deliver clear, motivating, and constructive feedback in a timely manner to all associates.
• Create a positive culture linked to the corporate culture; identify what motivates each individual and direct conversations and actions appropriately.
• Encourage associate decision-making at the level closest to the patient.
• Maximize partnerships through leadership, participation, and involvement.
• Take pride in the appearance of the office.
• Maintain a safe working environment for all associates and patients.
• Lead by example.

Requirements

• Doctor of Optometry degree.
• Commitment to quality patient care.
• Knowledge of current optometric theory and technology.
• Strong communication and listening skills.
• Problem-solving ability.
• Solid organizational skills.

Benefits

• Competitive bonus and/or commission plan complementing a first-class total rewards package.
• Health care benefits.
• Retirement savings options.
• Paid time off/vacation.
• Various employee discounts.

Pay

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills, and local minimum wage requirements.

Schedule

Full-time.