Associate, Operations Project Manager
About the role
This is a great role for someone looking to gain exposure to the business and build their leadership skills. The Associate, Operations Project Manager supports strong customer relationships, maintains consistent communication, manages customer needs and expectations by meeting project timelines, fosters strong working relationships with engineering firms, vendors, and contractors, assists in the implementation of new customers and developments into the distribution system, and assists in preparing correspondence and information for distribution and/or presentation to other agencies, municipal departments, general public, special interest groups, property owners, consultants.
Responsibilities
- Support strong customer relationships; maintain consistent communication, manage customer needs and expectations by meeting project timelines
- Foster strong working relationships with engineering firms, vendors, and contractors
- Aid in the implementation of new customers and developments into the distribution system and expand the customer base
- Aid in preparation of correspondence, information for distribution and/or presentation to other agencies, municipal departments, general public, special interest groups, property owners, consultants
- Assist business leaders in identifying continuous improvement opportunities and execute projects to successful outcome
- Aid in planning and permitting water distribution infrastructure
- Use critical thinking methods to demonstrate opportunity and execute for continuous improvement
- Perform data analysis, gather data through SAP/BI and develop process controls through analytics and statistical methods
- Ensure that appropriate Safety Management systems are established and implemented for all projects
- Follow up with customers (engineering firm/plumber/contractor etc.) from BPEM, email, phone call
- Perform daily Koppel testing
- Operate the filter press at Koppel weekly or as needed
- Perform light maintenance on equipment at Koppel
- Share on-call duties for Butler wastewater only
Requirements
The ideal candidate will have demonstrated knowledge of engineering design theory and practice, water resources, project management, construction and contract management, water and wastewater facilities and utility operations, familiarity with regulatory requirements (commercial and environmental), industry standards, and trends impacting the water industry, enterprise systems knowledge, SAP preferred, statistical package experience (Minitab, SAS, SPSS or similar), sound business acumen and judgment, effective quantitative and analytical skills; attention to detail, effective verbal and written communications skills (e.g., report writing, listening, plan reading and creating, and presentation), strong interpersonal skills (e.g., tact/diplomacy, persuasion, team building, cooperation, leadership, ability to motivate others).
Qualifications
- Demonstrated knowledge of engineering design theory and practice, water resources, project management, construction and contract management, water and wastewater facilities and utility operations
- Familiarity with regulatory requirements (commercial and environmental), industry standards, and trends impacting the water industry
- Enterprise systems knowledge, SAP preferred, Statistical package experience (Minitab, SAS, SPSS or similar)
- Sound business acumen and judgment
- Effective quantitative and analytical skills; attention to detail
- Effective verbal and written communications skills (e.g., report writing, listening, plan reading and creating, and presentation)
- Strong interpersonal skills (e.g., tact/diplomacy, persuasion, team building, cooperation, leadership, ability to motivate others)
Skills
- Project Management
- Construction Management
- Water and Wastewater Facilities and Utility Operations
- Regulatory Requirements
- Industry Standards and Trends
- Enterprise Systems Knowledge
- SAP
- Statistical Package Experience (Minitab, SAS, SPSS or similar)
- Business Acumen and Judgment
- Quantitative and Analytical Skills
- Voice and Written Communications Skills
- Interpersonal Skills
Benefits
Local travel within service territory, combination of office and field work, champions safety, collaborates, cultivates innovation, drives results, customer obsessed, nimble learning
Pay
Competitive salary based on experience
Schedule
Full-time, On-site Monday-Friday, 7am-3:30pm On-call responsibility for Butler wastewater only