Associate Operations Business Analyst - Surety (Hybrid)

We need to output HTML fragment with sections: headings

for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Must not repeat job title. Must not include Job ID etc. Must preserve all substantive info, remove boilerplate, navigation, legal, EEO, duplicated lines, application instructions. We need to parse the posting. Key content: - Intro: "Our employees are at the heart..." etc. That's about company culture; could be "About the role"? Actually "About the role" maybe includes description of role. The posting includes "The opportunity" description: "We currently have an opportunity for an Associate Operations Business Analyst to join our Surety team based in our Southfield, MI office on a hybrid schedule." Then description of duties. We need sections: maybe "About the role" (description), "Responsibilities" (list of duties), "Requirements" (list), "Education and Experience" maybe part of Qualifications, "Pay" (salary range), "Benefits" (list), "Schedule" (hybrid schedule). Also maybe "Qualifications" separate? The posting includes "Education and Experience: Bachelor’s degree or related experience 1-3 years of related experience..." That's qualifications. We must not create sections with filler like "commensurate with experience". Pay section: we have salary range $62,000 - $72,000. So include Pay. Benefits: list of benefits described: Comprehensive medical, dental and vision insurance with no waiting period; Competitive paid time off programs; 401(k) savings and annual contributions of up to 12% of annual salary; Mental health support programs, life and disability insurance, paid parental leave and a variety of additional voluntary benefits. Schedule: hybrid schedule mentioned: based in Southfield, MI office on a hybrid schedule. We need to avoid duplication: The posting repeats some sentences. We'll consolidate. We must not include boilerplate like "Our employees are at the heart..." maybe that's about company but could go under "About the role" or maybe a separate "About Intact"? But we only have allowed headings list; we could use "About the role" for role description, and maybe "About Intact" not allowed. So we could incorporate company description into "About the role" or maybe omit if not specific to role. The instruction: "Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." So we can use those headings. We should include sections only if posting has real specific content. Thus: - About the role: description of role and purpose. Could include the intro paragraph about employees, purpose, etc. But that's more about company. However we can still include a brief description: "Associate Operations Business Analyst supporting Surety team..." etc. - Responsibilities: list of duties (bullet points). We'll extract many duties. - Requirements: list of skills/abilities. - Qualifications: Education and Experience. - Pay: salary range. - Benefits: list. - Schedule: hybrid schedule. We must not include duplicated lines. We'll need to deduplicate. Let's extract responsibilities from the posting: The posting after "The opportunity" includes: "The Surety Associate Ops Business Analyst serves a support role in the administration of the surety-backed letters of credit product, working closely with Surety leaders, Legal, Underwriting, and Intact’s banking partners to facilitate execution of the required instruments. This position is also responsible for the associated billing, reporting, and compliance tasks, and will further support the Surety Solutions team in performing various operational tasks, including those related to accounting, finance, and financial reporting. This position will support the Surety Solutions team in performing various operational tasks, specifically those related to account and finance, billing and financial reporting. This position is responsible for working closely with Surety leaders, stakeholders, and other team members to understand the business requirements that drive the development of the design and functional specifications for moderately complex, quality technical solutions. Provides technical information and expertise as well as coordination of workflow processes and automation projects. The business analyst utilizes their comprehensive knowledge of systems and processes to provide instructions, training, second tier support, knowledge-based systems maintenance, business specification development, and acceptance testing. Conducts research, performs analysis, and assists with projects of varying size and magnitude. Provides business expertise and coordinates or assists with the development of business requirements. Develops understanding of interdependencies between various systems (policy administration, claims, portal, etc.) necessary to ensure compatibility of programing and data between systems. Provides status reports to management. Assists with special projects that require system expertise, business knowledge and workflow familiarity. Conducts necessary analysis and develops recommendations for actions as requested by management or business units. Involved at some level throughout the entire life cycle of projects assigned. Offers alternatives through the process. Participates in business review of such items as rating quality, procedures, system releases, knowledge-based systems, recording, and other back-end processing to ensure accuracy and participates in developing recommended solutions for improvement. Participates in development of automation/project request and works with management to ensure compliance with operations procedures. Scrutinizes internal information from project meetings such as project status reports and meetings notes as well as external sources. As a result of this analysis, assists with the development of system or process requirements. Assists in the development and execution of QA test plans. Works with department management and training specialist(s) to coordinate training. Develops, maintains, and distributes reference guides and training material for new features and enhancements, as needed. Distribution may be in the following forms: training programs, paper manuals, electronic mail, discussion databases, and on-line material. This may include virtual training. If assigned, provides support for lines of businesses, policy writing, billing and/or other applications. Knowledgeable of the different Business Units and Lines of Business under their area of responsibility." That's a lot; we can condense into bullet points but must preserve all substantive info; we can combine similar points but not lose detail. However we must not invent or summarize away detail. Summarizing may be okay if we keep the meaning? The instruction: "Preserve ALL substantive information; do NOT invent or summarize away detail." So we need to keep the details, not omit. But we can combine similar points into a bullet that still captures the detail? Might be considered summarizing. Safer to keep each distinct responsibility as separate bullet, but we can combine if they are essentially same. However there is a lot of repetition; we can deduplicate. Let's list unique responsibilities: - Serve support role in administration of surety-backed letters of credit product. - Work closely with Surety leaders, Legal, Underwriting, and banking partners to facilitate execution of required instruments. - Responsible for associated billing, reporting, and compliance tasks. - Support Surety Solutions team in performing various operational tasks related to accounting, finance, and financial reporting. - Work closely with Surety leaders, stakeholders, and team members to understand business requirements driving design and functional specifications for moderately complex, quality technical solutions. - Provide technical information and expertise; coordinate workflow processes and automation projects. - Utilize comprehensive knowledge of systems and processes to provide instructions, training, second-tier support, knowledge-based systems maintenance, business specification development, and acceptance testing. - Conduct research, perform analysis, assist with projects of varying size and magnitude. - Provide business expertise; coordinate or assist with development of business requirements. - Develop understanding of interdependencies between various systems (policy administration, claims, portal, etc.) to ensure compatibility of programming and data between systems. - Provide status reports to management. - Assist with special projects requiring system expertise, business knowledge, and workflow familiarity. - Conduct necessary analysis and develop recommendations for actions as requested by management or business units. - Be involved at some level throughout entire life cycle of assigned projects; offer alternatives through the process. - Participate in business review of rating quality, procedures, system releases, knowledge-based systems, recording, and other back-end processing to ensure accuracy; participate in developing recommended solutions for improvement. - Participate in development of automation/project request; work with management to ensure compliance with operations procedures. - Scrutinize internal information from project meetings (status reports, meeting notes) and external sources; assist with development of system or process requirements. - Assist in development and execution of QA test plans. - Work with department management and training specialist(s) to coordinate training. - Develop, maintain, and distribute reference guides and training material for new features and enhancements (training programs, paper manuals, email, discussion databases, online material, possibly virtual training). - If assigned, provide support for lines of businesses, policy writing, billing, and/or other applications. - Be knowledgeable of different Business Units and Lines of Business under area of responsibility. That seems comprehensive. Now Requirements: "Strong attention to detail. Knowledge of business strategies and bank relationship management. Ability to demonstrate independent analytical, decision making, problem solving, and organizational skills. Must be a proven self-starter with strong communication, listening and time management skills. Must have the ability to analyze and interpret data, systems and workflows. Must be able to work both independently and as a highly collaborative member of a team. Must be able to work in a fast-paced and rapidly changing environment. Must be proficient with Microsoft Office suite as well as electronic underwriting systems and processes. Strong experience with running queries, reports, and analytics, with a strong understanding of relational databases." Also maybe "Education and Experience" separate. Qualifications/Education and Experience: "Bachelor’s degree or related experience 1-3 years of related experience in Production or Operations is required, preferably in a Property and Casualty carrier." We could treat that as Qualifications. Pay: "The typical base salary range for this position is: $62,000 - $72,000, based on the factors aforementioned." Also mention bonus potential etc but that's benefits. Benefits: "In addition to base salary, full time Intact employees are also eligible for bonus potential and a full range of benefits to include but not limited to: Comprehensive medical, dental and vision insurance with no waiting period Competitive paid time off programs 401(k) savings and annual contributions of up to 12% of annual salary Mental health support programs, life and disability insurance, paid parental leave and a variety of additional voluntary benefits" Schedule: "The opportunity ... based in our Southfield, MI office on a hybrid schedule." Thus schedule: hybrid schedule. Now we need to output HTML with

headings and

• for lists,

  for prose. We should not repeat job title. No mention of Job ID. We need to ensure we don't include boilerplate like "Our employees are at the heart..." maybe we can include a short paragraph about company purpose under About the role? But that's not specific to role. Might be considered boilerplate? It's not navigation/legal/EEO but it's generic company description. The instruction: "Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions." This intro is not exactly those categories, but could be considered boilerplate? It's more about company culture. Might be okay to keep as part of About the role? However we need to preserve ALL substantive information; this is substantive about company values. But the instruction says to prefer few substantive sections over many thin ones. We could include an "About the role" section that includes a brief description of the role and maybe the company purpose. But we must not invent or summarize away detail. We could keep the intro sentences as a paragraph under About the role. Let's craft:

  About the role

  Our employees are at the heart of what we do: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you are bringing this purpose to life alongside a passionate community. Feel empowered to learn and grow while being valued for who you are. At Intact, we commit to supporting you in reaching your goals with tools, opportunities, and flexibility. It’s our promise to you. The Associate Operations Business Analyst supports the Surety team in Southfield, MI on a hybrid schedule, focusing on